Project Manager Management

ronALD j reYES

Current Address: Contact

** ******* **** ** ***********:

Pomona, CA 91766 949/439-2148

*********@*****.**

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Qualifications Profile

Communication and Teamwork: Ability to communicate clearly with team members

facilitating the development and understanding of business concepts and procedures.

Clearly communicate directives and proposals for relevant discussions.

Project Management: Experience in multiple confidential enterprise-wide projects,

including initial assessment and risk evaluation, documentation and implementation,

testing and maintenance, data auditing, change management and training. In

addition, management and enhancement of critical department applications and

databases, working closely with multi-site support teams ensuring correct

implementation, preparedness and risk mitigation.

Strengths: Ability to multitask and meet deadlines. Ability to work in a team

environment as well as independently. Strong leadership skills. Ability to learn

quickly and adapt to changing situations.

Professional experience

The Capital Group Companies

Los Angeles, California, US +213/486 9000

Global Securities Administration May 2008 - June 2009

Asset maintenance and Corporate Actions - Researched and analyzed market

investment data information, financial information vendors and banks. Reviewed

and processed audit reports to ensure accuracy of information. Identified areas

of improvement in current processes and documentation, as well as application

enhancement in order to minimize risk.

Project Coordination - Database and processes implementation. Audit report

reviewed and improved existing auditing reports. Developed electronic

documentation process, along with participating in multiple application release

projects.

Business Continuity (BC) Coordinator November 2003 - May 2008

Incident Response Manager - Worked with multiple management, technology and

infrastructure teams to ensure standards for incident management, crisis

management, business continuity planning and disaster recovery planning.

Site/Department Plan Coordinator - Developed, maintained and exercised BC plans.

Facilitated and participated in multiple executive and cross-site tabletop

exercises, including Business Impact Analysis (BIA) and auditing of plans;

following company, industry and Sarbanes-Oxley compliance. Lead for space

planning for recovery facility. Pandemic Planning Lead and response application

design.

Project Manager - Successfully managed training and support program. Lead

coordinator for communication tools, procedures and exercises. Lead business

continuity operations with multiple departments to help develop effective

communication procedures and consistency on planning. Responded to events,

coordinated communication and provided direction to management committees as

well as to team members ensuring recovery of business.

Business Continuity Communications Specialist - Program manager for continuity

communication tools. Training lead for department liaisons and response teams.

Lead manager for communications tools roll out in Europe and Asia, which

included work assignments in London and Geneva for the complete implementation

of communication tools. Created the first Public Relations and Web

communications plan for the company, which ensured rapid and consistent

communication to customers, employees and shareholders.

BC Senior Associate February 2002 - November

2003

Business Continuity Plans - Created custom data reports, using Crystal/Access

Software and participated in plan update meetings. Conducted training and

designed training materials. Completed various audits. Managed the help line

and the team mailbox responding to internal customers.

Business Continuity Exercises - Coordinated small and large scale relocation

exercises and communication exercises.

Business Continuity Website - Designed, developed, and rolled out to production

department response website. Provided training and responded to internal

customer requests, as well as managed releases and updates with development

team.

American Funds Service January 2000 - February

Company 2002

Irvine, California, USA 949/975-6200

General Office Assistant

Service Center Call Recording, Reporting, Maintenance and Support (including

off-site storage of data)

Workflow Support (workload distribution, faxes, databases)

COMPUTING KNOWLEDGE

Experience with Microsoft Access, Excel, PowerPoint and Word, Lotus Notes,

Crystal Reports, Macromedia Contribute, Adobe, Sametime, Visio, Imaging,

Business Continuity & Disaster recovery Software.

Additional Skills: Fluent in Spanish

Education

EAE Business School, extension of the Polytechnic October 2009 - July 2010

University of Catalu a

Barcelona, Spain

Major: International MBA - International Management

Course work in Cross Cultural Management, Finance, Taxation, E-business,

Business Communication, Business Strategies, Consulting Skills,

Internationalization of Enterprises, International Marketing, Human Capital

Management, Corporate Social Responsibility, Project Management, Information

Systems Management

Student Delegate for the International MBA - coordinated school and student

activities, including the first EAE Masters' Students Networking Event

California State University, September 1998 - August

Fullerton 2001

Fullerton, CA

Major: Business Administration - Finance

Coursework in Accounting, Financial Management, Investments, Econometrics,

Calculus, Statistics, Data Analysis, Money and Banking, Money and Financial

Markets, Micro and Macro Economic Theory, Organizational Management

Mt San Antonio College September 1995 - August

Walnut, CA 1998

Major: Associate in Arts - Liberal Arts

Coursework in general education and business courses

Certificates/Conferences:

Member of the Association of Contingency Planners, Orange County Chapter, 2008

World Conference on Disaster Management, 2007

Disaster Recovery Journal San Diego, California 2006

Disaster Preparedness Conference, London, 2006

Langevin Learning Services - "Training 101: All the basics Workshop"

Crystal Reports Design 8.5 Advanced

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