Human Resources Sales

VALERIE PARKER

**** ******* **** **, *********, ID 83201

509-***-**** ~ ********@******.***.***

QUALIFICATION SUMMARY

Accomplished scholar with knowledge of Business Management. Dynamic communicator and persuasive speaker, able to forge

meaningful associations with clients, colleagues, and management. Demonstrated talent for developing and implementing

plans that successfully meet the operational objectives of the organization. Technical competencies: Microsoft Word, Excel,

Access, and PowerPoint

Sales; Hospitality; Statistics; Finance; Human Resources; Management; and Accounting

EDUCATION

Eastern Washington University, Cheney, Washington

Bachelor of Arts in Business Management, 09/2006 – 6/2010

• Dean's List – 2006 / 3.2 GPA

• Relevant Courses: Statistics; Finance; Human Resources; Management; and Accounting

PROFESSIONAL EXPERIENCE

Red Lobster, Yakima & Spokane, WA

Server, 01/2006 – Present

Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Inform customers of daily specials, take orders from patrons for food or beverages and write patrons' food orders on order slips

or memorize orders, to enter orders into computers for transmittal to kitchen staff.

• Interact with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

• Prepare checks that itemize meal costs and sales taxes and collect payments from customers.

• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

• Present menus to patrons and answer questions about menu items, making recommendations upon request.

First Line, San Antonio, TX

Advertising Director, 02/2007 – 09/2007

Called on prospective home/business customers provided by company-generated leads and various types of self-generated

leads. Meet individual and contribute toward departmental sales goals and minimum standards. Present a professional image

of the Company to current and potential customers.

• Identified prospective customers by following leads from existing customers and door knocking.

• Provide presentation/demonstration of security systems monitoring products and services.

• Answer customers' questions about products, prices, uses, and credit/payment requirements.

• Schedule customers for installation of equipment, complete all necessary contractual paperwork and provide post-

installation follow-up communication.

ACTIVITIES

Member, Gamma Phi Beta Women's Sorority, 2006

Community Events / Intramural Sports / Fundraisers

REFERENCES

Doug Kaplicky

-Teacher: (509-***-*****

Robin Bernhart

-General Manager: 509-***-****

Joanne Seals

-Mentor: 509-***-****

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