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Customer Service Project Manager

Location:
Fallston, MD, 21047
Posted:
October 29, 2010

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Resume:

Ryan P. McNicholas

abihbd@r.postjobfree.com

**** ********* *****

443-***-****

Fallston, MD 21047

Objective Applying for an internship or entry level

position. I want to gain the experience and

expertise that will lead to a journey level

position.

Education Bachelor of Science in Business May 2010

Administration

York College of Pennsylvania 3.0 GPA

Major: Business Administration

Minors: Marketing, Management

Marketing/Manageme Participated in a simulated business through Capstone Business

nt Simulations.

Experience Participated in a York College program with a Pennsylvania

based mentor company, Miltex, Inc. As a team participant, I

learned first-hand about the business operations, marketing

concepts, and product distribution. Miltex, Inc. is a medical

and dental technology company located in York, PA.

Work History

Summers 2006-2010 MCQ General Contracting, Bel Air Maryland

Assistant Project Manager/ Administrative Assistant

Sharp Solar Certified/ Solar Energy Consultant

Supervised work-team and delegated responsibilities

Created and maintained expenditure spreadsheets to track

resources, income, and hours worked

Prepared estimates and budgeted resources

Developed customer service skills and knowledge of operating

a small business

Developed knowledge about landscaping, planting, and

gardening maintenance

Summers 2003-2010 Winter's Run Golf Course, Bel Air Maryland

Assisted with course maintenance

Developed co-workers by providing appropriate training

and customer service expertise

Set up golf clinics for children with the Assistant Golf

Professional

Assisted golfers with course navigation

June 2002- March Denny's Restaurant, Fallston Maryland

2003 Cleaned and maintained various areas of the restaurant

(part-time) Trained new employees and provided them with skills necessary

to complete the job

Developed customer service skills

Developed knowledge about how a business is operated

Honors & York College Men's Lacrosse Team (Varsity player 2007- 2010)

Activities Member of Future Business Leaders of America (2006)

Christmas in the Community, a York College Student/Athlete

sponsored event (2007-2010)

York College Men's Lacrosse Charity Toy Drive- Johns Hopkins

Children's Hospital (2009, 2010)

Capital Athletic Conference All-star, Second Team (2010)

Skills Microsoft Office Word . Excel . Power Point . Access . Outlook

. Creative and Enthusiastic. Responsible. Excellent

Interpersonal Skills . Excellent Communication Skills . Team

Player . Problem Solving Skills . Excellent Writing Skills .

Organized .Self motivated. Ability to prioritize and meet

References deadlines

Available upon request



Contact this candidate