Customer Service Manager

Location:

Posted:

October 29, 2010

Kristy Servider

***********@*******.***

OBJECTIVE

An experienced financial supervisor who seeks a position, allowing me

to utilize more of my skills in finance, accounting, computers,

customer service, collections and multitasking capabilities.

SKILLS PROFILE

. Highly experienced in accounting and finance.

. Strong Microsoft Excel, PowerPoint and Word skills.

. Able to manage multiple priorities in a changing environment.

. Proven record of completing tasks on schedule.

. Strong work ethic and high level of integrity.

. Obtained superior customer service skills.

EMPLOYMENT HISTORY

Accounting & Finance Admin, Total Personal Services May 2008-

Present

Garden City, NY

. Accounts receivable and accounts payable functions.

. Review financial statements and enter into accounting software.

. Process payroll for employees on a daily basis.

. Create and add information into Microsoft Excel on a daily basis.

. Contact vendors to check bill accuracy and send payments.

. Give administrative support to all of our clients.

Teller Manager, JP Morgan Chase February 2005-May 2008

Garden City Park, NY

. Perform all quarterly cash audits in branch.

. Responsible for most operations in branch including ordering currency,

printing and reviewing daily reports, create all teller work

schedules.

. Resolve complex customer situations and issues.

. Continually audit and train employees to provide highest service

levels.

Education

Associate's Degree University of Phoenix Online

Business

Bachelor's Degree in progress, University of Phoenix Online

Accounting

References furnished upon request.