Manager Customer Service
Resume:
Nethus Barnes
TustinCA 92780
Objectives: To secure a challenging position with a progressive company that will utilize my ability in problem-
solving, organizational leadership, decision making and offers long range
growth and professional advancement.
Work History:
Hoag Hospital 05/10-11/10 Contract
Accounts Payable Specialist
Matching purchase, service, and drop ship invoices. Also entering expense invoices.
Responsibilities includes matching checks and all back-up. Entering data into the accounting system
(Lawson).
Tilly’s 04/07- 03/10
Accounts Payable Specialist
Matching purchase orders to invoices coding and entering data into the accounting system.
Responsibilities include check generating for all expense and freight vendors. Responsible for all
construction, security, utilities, and maintenance vendor.
White Cap Construction Supply, Inc. 05/06-12/06
Supervise all activities, ensure timely payments of vendor invoices, expense vouchers, maintain accuracy of
charges.
Matching purchase orders to invoices coding and entering data into the accounting system, check
generation.
Supervise (9) Specialist and (9)A/P Data Entry Clerks
Responsible for vendor payments for all White Cap store locations
Responsible for time sheets, vacation and payroll
Antech Diagnostics 2/98-12/05
Accounts Payable Supervisor
Supervise activities, ensure timely payments of vendor invoices, expense vouchers, maintain accuracy of
charges.
Matching purchase orders to invoices coding and entering data into the accounting system, check
generation.
Responsible for check generating and all lab invoices for our vendors in Atlanta, Chicago, Dallas/Fort
Worth, Houston, New York, Orlando, Phoenix, Portland, Hawaii, Washington and California labs.
Responsible for all our couriers and Federal Express. Dispensing vendor checks twice a week and filing all
corresponding information.
E-Z Mortgage Solutions, Inc. 4/97-05/06
Accounting Manager
Responsible for managing the general accounting function. Oversee the completion of ledger accounts and financial
statements. High volume AP, AR, GL, FS, JE, Payroll, Spreadsheets, Expense Reimbursements, Collections, and Bank
Reconciliation's. I currently oversee 15 retail offices that have an excess of 3500 employees total. Endorse vendor &
expense checks twice a week .While maintaining a productive and competent staff. Also responsible for hiring staff,
training, monitoring, and reviewing performance for these individuals.
Office- Account Manager/ Full Charge Bookkeeper
Responsible for AP, AR, GL, Bank deposits, and reconciliation, budget preparation, credit assessment & assignment,
collections, new employee orientation, interfacing with temporary agencies, developing employee morale programs,
selecting & negotiating with new vendors, and assisting with employment verification as well as software training.
Vender maintenance, manage day-to-day operations. Analyze payment for local and national doctors. Record
corrections if necessary, spreadsheets development, and distribution of paychecks.
Chicago, Illinois
Professional Community Management 4/95-3/97
Sr. Property Manager
Direct Supervisor over 25 individual property managers (Residential and Commercial). Responsible for hiring staff,
training, monitoring, and reviewing performance for these individuals. Responsibilities also included budgeting and
tenant & vendor relations. Report to property owners and generate progress reports.
Delinquency/Collections Specialist
Maintain all delinquent homeowner accounts, prepared delinquent reports for managers and Association Board
Members. Obtain a professional relationship with over 19 law offices. Receive and log all calls from homeowners.
Heller International 2/84-4/95
Cash processor and Termination Coordinator Manager
Refined reports and formulated spreadsheets for the terminated, purchasing and end of term financial accounts.
Accounts Receivable, Accounts Payable and Collection.
• Early Payoffs
• Write offs
• Purchase
• End of Term
Sears Bank & Trust 4/79-11/84
• Adjustment Clerk- Restructured and revised form letter, help set-up new procedures and minimized
processing time.
• General Clerk- Learned Proof Operation procedures, Lock-Box entries and Check filing.
• Customer Service- Verified customers balances, withdrawals, and Analyzed statements.
• Return Check Clerk
• Reconciliation Clerk- Reconciled customers and company’s balances with bank statements.
Education:
Harold Washington College
Major: Accounting
Minor: Business Management
Orange Coast College
Bookkeeper Certification
United Education Institute
Major: Computer Networking
Diploma in Networking Technology: Creating users, groups and directories. Assigning user passwords,
password restrictions, time restriction, intruder detection, and lockout, writing system login scripts. Installing
workstations software, installing Network applications, building a NetWare menu system and performing network
backup.
The American School of Mortgage Banking
Loan Processor & Loan Originator
Software Experience
Microsoft Word, Microsoft Excel, MS Works, Outlook Express, Windows 05’, IBM MultiMate, Word Perfect 6.0,
Office Writer, Lotus 123 (DOS and Windows), Smarter, AOL, Netscape, MSN Freelance 4.0, AS 400, ADP, MAS 90
MAS 500, Lawson, Unix, Point, and 10 Key by touch.
SALARY HISTORY
$55,000-$60,000
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