Medical Administrative Assistant
Resume:
Suzanne S. Wilson
Baltimore, MD, 21230
*******.*******@*****.***
Education: P.S.I. - Computer Programming
Certificate Awarded
Hoboken High School
Diploma Awarded
Skills: Proficient in English and Spanish
Planning and organization
Presentations
Handling of disputes in friendly and professional manner
Communication and public relations
Regularly completing time-sensitive projects in a
prompt and orderly fashion
Microsoft Excel, PowerPoint, Access, and Word
Neat and Orderly
Experience:
Kidd International
2009, Baltimore, MD
Assistant Supervisor
Profusely skillful in multi-tasking
Remitting receipts of payments
Handle dispute
Opening and filing incoming mails and messages to the
appropriate folders
Responsible for turning precise and succinct monthly
reports
Trustworthy and capable of running the office
without any input from the supervisor
Resource Management 2010, Baltimore, MD
Mail Room
Skilled in all phases of mail room operations, including:
- Sorting
- Deliveries
- Issuing Receipts
- Inventory Control
Multi-tasking
P & R Enterprises 2010,
Baltimore, MD
House-keeping
Maintaining office upkeep
Knowledgeable in the proper handling and disposal of
hazardous materials
Salvation Army
2008, Baltimore, MD
Donor Services Assistant Statistician
Monitoring, tracking, and participating in the day-to-day
operations and maintenance of a database containing up-to-date donor
records
Compiling special donor activity reports and assisting fund-
raising staff in obtain pertinent donor information.
Preparing donor correspondence and mass mailings; researching,
keypunching, proofing maintaining an array of statistical reports
Professionally representing the activities and programs of
Salvation Army in the Area Command
Acting Receptionist and Minutes Taker as needed.
NCO Financial
1998-2008, Baltimore, MD Accounts Collector
Received and posted overdue payment for monitored customer
accounts.
Recorded and communicated information about financial status of customers
and status of collection efforts.
Calling customers to determine reasons for overdue sales,
service, or credit contracts
Advised customers of necessary actions and individually
sensitive strategies for debt repayment and persuaded customers to pay
amounts due on accounts in question.
Performed various administrative functions for assigned
accounts, including sorting and filing correspondence, and perform
miscellaneous clerical duties such as answering correspondence and
writing reports.
Maranatha Christian Daycare
1997 to 1998, Baltimore, MD Daycare Office
Administrative Assistant
Weekly conference with parents and staff to discuss educational
activities and policies to reduce students behavioral and learning
problems
Prepared and maintain attendance, activity, planning,
accounting, or personnel reports and records for officials and
agencies
Authorize purchase of necessary supplies, materials and
equipment
Managing and disbursement of funds
Directed and coordinated activities of teachers &
administrators by determining the scope of educational program
offerings, setting educational goals and preparing drafts of program
schedules and descriptions.
Taught Spanish 1 and Computer 1 classes to children
between the ages 2 and 5
Monitored students' progress, and provide students and
teachers with assistance in resolving any problems.
Teach basic skills such as color, shape, number and letter
recognition, personal hygiene, and social skills
Organizing and coordinating activities designed to promote
physical, mental and social development, such as games arts and
crafts, music, storytelling, and field trips
Emerge
1989-1998, Baltimore, MD Residential Advisor
Enforced rules and regulations to ensure the smooth and orderly
operation of home programs and mediated interpersonal problems between
residents.
Provided emergency first aid and call for medical assistance when
necessary.
Communicated with other staff to resolve client related issues
Administered, coordinated, and/or recommended disciplinary and
corrective actions.
Counseled clients in the handling of family, financial, and
educational issues and concerns
Determined the need for facility maintenance and repair, and
notified appropriate personnel.
Collaborated with counselors to develop counseling programs that
was specific based on the needs of individual clients through client
observations
Mediate interpersonal problems between residents.
Patrolling the area to maintain order and safety and residents and
infrastructures
Observe client to detect and report unusual behavior.
R. Miles, MD
1995-1997, Baltimore, MD Medical Secretary
Answering and routing of client calls to the appropriate
personnel
Scheduled and confirmed patient diagnostic appointments,
surgeries and medical consultations.
Received and route messages and documents such as laboratory
results to appropriate staff
Documenting client information on medical charts, reports
and correspondence
Interviewed patients to complete documents, case histories,
and forms such as intake and insurance forms
Performed various clerical and administrative functions
Schedule and confirm patient diagnostic appointments,
surgeries and medical consultations.
Welcoming visitors in a warm and cordial manner
Maintain medical records, technical library, and
correspondence files.
Operate office equipment such as voice mail messaging
systems, and spreadsheet, other software applications to prepare
reports, invoices, financial statements, letters, case histories and
medical records.
Transmit correspondence and medical records by mail, e-mail,
or fax.
Perform various clerical and administrative functions, such
as ordering and maintaining and inventory of supplies.
References: Available upon request.
Contact this candidate