Quality Assurance Customer Service
Resume:
John D Nelson
Apt. ****
Austin, TX 78728
Phone 512-***-****
Career Goal: To acquire a Dynamic, and Exciting Career Path that is deeply
Satisfying and Rewarding.
Current Work Experience:
The Golf Club Star Ranch
Hutto, TX
Position: Outside Service Supervisor.
Duties: Keep the carts clean and charged for play. Pick the driving range
and stock the hitting
stalls. Open cart barn and stage carts for days play. Customer Friendly
Service. Keep grounds around clubhouse clean and looking nice. Help with
weddings and other events. Coordinate Outside Service Staff.
Previous Work Experience:
Red Owl Foods Inc. Hopkins, Mn
Warehouseman.
Country Store Foods. Burnsville, MN
Customer Service Clerk.
Decision Systems Inc. Minneapolis, MN
Quality Assurance Analyst Intern for Software Company.
Data Systems and Management. New Brighton, MN
Customer Service and Quality Assurance Analyst for Software Company.
Computer System Products. Plymouth, MN
Software Designer for Computer Sales Firm.
Harmon Glass. Golden Valley, MN
Quality Assurance Analyst for Glass Company.
Golfsmith Golf and Tennis, Austin, TX
Golf equipment and component sales.
Education:
Brown College, Minneapolis, MN.
Associates Degree Business Administration/Software Design.
GPA: 3.75
Graduated with High Honors.
Highlights:
One year of Accounting with a GPA of 4.0.
Student Speaker at Commencement.
Technology Experience.
Versed in Microsoft applications.
Internet experience.
Versed in software programming methodology.
Versed in software testing and problem resolution.
Very detailed orientated.
Programming Languages:
Basic, Advanced Basic, Cobol, RPG, Foxpro, Progress.
Unix; light.
Have worked mostly with Relational Database Languages.
Golf Experience:
Over 3 years of service at a golf course.
Very knowledgeable of the game and golf swing.
Club Maker for 20 years.
Participated in the PGA Players Ability Test.
Organizations:
Member Golf Club Makers Association of America.
Member United States Golf Association.
References:
Richard Oballo Supervisor.
The Golf Club Star Ranch
Rob Fulford, Head Golf Professional
The Golf Club Star Ranch
Rich Riddick
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