Quality Assurance Administrative Assistant
Resume:
Apt# ***
Stafford, TX *****
Email: ************@*********.***
Christopher Glasgow
Objective
To obtain a challenging and rewarding position in which to utilize my
education,
experience and expand my abilities in a dynamic professional environment
offering
career growth.
Experience
12/2006-Present Stewart Title Company
Houston, TX
Lead Digital Imaging Technician/ Processor
From December of 2006 to April of 2008 work as a Temp with Westaff in an
Imaging Processor position and for Stewart Information Mortgage Inc.
. Supervise and facilitate training for the second shift Imaging staff
. Manage the daily operations of the Imaging Department.
. Responsible for reactivating computer operating systems.
. Install and replace PCs, perform basic configuration setup.
. Installation, upgrade, maintenance of desktop hardware and
peripherals.
. Resolve basic hardware and software issues.
. Produce Daily Reports.
. Responsible for Project Management.
. Assist staff with assigned projects and resolving problems.
. Responsible for Data Entry, document control, and quality assurance.
. Troubleshooting of computer operating and networking systems.
03/2004- 02/2005 Geico Direct
Woodbury, NY
Clerk II
. Investigated claims that were past the twenty five day old deadline.
. Referred unprocessed claims to Management for corrective action.
. Obtained and Retrieved priority files for court cases.
. Assisted examiners with the sorting of files.
. Data Entry
07/2003- 05/2004 Access Staffing Temporaries Inc. Melville, NY
Digital Imaging Technician
. Revise and edit legal documents.
. Operational duties include quality control of scanned documents.
. Reassemble legal documents.
08/2000- 06/2001 York College Jamaica, NY
College Administrative Assistant
. Administrative duties include assisting freshman to adjust to college
life.
. Proctored the City University of New York Proficiency exam.
. Maintained scheduling of exams.
. Data entry
. Answered phones and student inquiries regarding test preparation.
. Worked as an academic advisor to incoming freshman.
. Installation of computer software and hardware.
. Wiring of desktop and workstations.
08/1996- 03/1999 Caldor Valley Stream, NY
Stock and Sales Floor Coordinator
. Supplies coordinator; display store merchandise.
. Operational duties include Inventory control.
. Priced store merchandise.
05/1994- 11/1994 Hudson General Jamaica, NY
Loading Bridge and Planemate Operator
. Hooked the loading bridge.
. Connected the planemate to the airplane.
. Boarded passengers to the airplane.
Education
08/1993- 07/2002 York College Jamaica, NY
. Bachelor of Science, Information System Management
Skills
Microsoft Office, Outlook, Windows 2000, Windows XP, Microsoft Word,
Programming Knowledge of C+, Access Database, SQL, Excel. Knowledge of
installing, configuring, and maintaining windows-based desktop operating
systems. Knowledge of upgrade, maintenance of desktop hardware and
software. Ability to troubleshoot and resolve basic networking and hardware
issues. Knowledge of LAN/WAN.
Reference
Will be furnished upon request.
Contact this candidate