Sales Manager

Robert Brescia

**** ******* **** ? Johnsburg, Illinois 60051 ? 815-***-**** ?

**********@*****.***

Dynamic, results-oriented Store & Sales Manager with exceptional background

in procurement and personnel management. Proven track record of

establishing and implementing creative solutions to complex problems.

Recognized for excellent ability to work within cross-functional teams and

ensuring optimal team throughput. Expertise in administrative and process

management. Outstanding ability to motivate others and effectively solve

problems with a communicative, results-oriented approach. Exceptional

skills include communication, organizational, and leadership.

Core Competencies

Store & Sales Management ? Human Resources ? Training and Development

Programs

Sales & Marketing Management ? Workflow Processes ? Customer Service

Multiple Unit Management ? Inventory Control & Procurement ? Vendor

Communications

Professional History

The Tile Shop, Deerfield, Il.

Unique Decorative Floor Tile Covering, Retail Store Front

Design / Sales Consultant (2010 to Present)

Develop customer relations. Ensure accurate and on time paperwork.

Promote store 'Brand" that exceeds the expectations of

customers. Organize and maintain store sales floor. Consult with

customers and help to achieve their needs. Provided education

and training that demonstrated value added solutions to customers.

Resolved customer questions, complaints and requests.

Key Accomplishments:

* Developed new commercial accounts.

CopyCats, Belleair Bluffs, Florida

Unique Upscale Specialty Retail, Retail Store Front

Operations Manager (2008 to 2009)

Preformed day-to-day management duties. Controlled expenses, shrinkage,

and inventory levels in store. Ordered products, stocked shelves, and

created promotional displays. Budget management. Prepared, directed, and

participated in store management meetings. Ensured accurate and on-time

daily reporting. Prepared weekly schedules and monitored public

relations feedback to establish proper floor coverage. Maximized return

on investment, profit and loss, daily operation, planning and

development, and implementation of marketing plans for both short and

long term sales growth. Drove sales through customer engagement efforts,

including tracking, reporting and analysis.

Key Accomplishments:

. Made sound decisions that affected the overall operations of the store

by keeping communication lines open between vendors, employees and

customers.

. Executed import business with key vendors of 'Brand' product.

. Developed marketing programs and strategies that were flexible and

effective.

. Established sales plans to expand into new markets.

M & W Entertainment, Tampa, Florida

Video/DVD Warehouse Distributor and Retail Store Front

Distributor & Marketing Sales Manager (1998 to 2007)

Effectively marketed business through print, TV & radio. Developed

strategies to effectively execute marketing programs. Planned,

identified, communicated, and delegated key responsibilities and

practices to store management and employees. Effectively managed field

sales team and sales representatives. Ordered product, stocked shelves,

and created displays. Distributor relationship and performance

management. Controlled expenses, shrinkage and inventory levels within

the store. Created and executed store budget. Promoted an environment

that exceeded the expectations customers and ensured compliance with

company polices and standards. Consistently reviewed and reacted to

competitive, demographic and economic trends within the market,

strategically placing store promotions and advertisements to maximize

sales opportunities in the area. Provided

Robert Brescia

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training and mentoring to store management and team to ensure compliance

with retail training guidelines. Maximized gross profit opportunities by

ensuring pricing integrity. Managed telephone, fax and web product

orders.

Key Accomplishments:

. Maintained an average of over $3.0 million in annual sales for 5

consecutive years.

. Increased profits by managing overhead while increasing customer

service.

. Created sales plans and partnerships to expand into the booming

wholesale market.

. Developed and maintained a distribution warehouse with key vendors for

SW region of US.

. Executed program to review market placement of the store in relation

to competitors and through that process determined product mix that

maximized revenue for the store-specific area.

. Built a unique product vision and roadmap to maximize market

opportunity and differentiate competitively.

. Successfully opened and operated 3 unit stores.

. Developed infrastructure for inventory levels and procurement.

Great American Fan & Lighting, Palm Harbor, Florida

Home Decorating Retail Store Front and Wholesale Distributor

Operations & Product Manager, Buyer (1993 to 1997)

Established 'Brand' identity through store presentation, merchandise

management & marketing strategies. Preformed day-to-day management

duties. Staffed, trained and provided development for all store personnel

by exercising strong planning and organizational skills. Ensured daily

reporting was accurate and on-time. Successfully launched and marketed

direct builder business. Introduced direct marketing programs and

advertising. Prepared weekly schedules and monitored public relations

feedback to establish proper floor coverage. Created and executed store

budget. Preformed maintenance and created maintenance schedules for

property. Promoted an environment that exceeded the expectations

customers and ensured compliance with company polices and standards.

Consistently reviewed and reacted to competitive, demographic and

economic trends within the market, strategically placing store

promotions and advertisements to maximize sales opportunities in the

area. Supported and encouraged an open door policy, creating a positive

and engaging environment for all associates to develop both personally

and professionally.

Key Accomplishments:

. Made sound decisions that affected the overall operations of the store

which lead to a stronger relationship between employees and management

as well as customers and employees.

. Established & created mail order business.

. Established product management and marketing infrastructure - process,

plans, etc.

. Developed flexible programs for the store that reduced staffing and

inventory costs by implementing schedules that allowed for increased

customer capacity during peak times and minimizing the inefficient use

of store personnel.

. Created & executed import business with 'Brand" products.

. Developed reputation for thinking outside of the box and solving

complex problems by trying new and untested but viable alternatives in

situations.

Education

Bachelors of Arts, Business Administration and Management

University of Tampa, Tampa, Florida (2 years)

Vice President, OX Fraternity

St. Viator High School, Arlington Heights, Illinois

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