Customer Service Manager
Resume:
Trustworthy and Diverse Worker
Arnold Rodriguez, Jr.
Arvada, CO 80005
abigny@r.postjobfree.com
EXPERIENCE:
July 7th 2008 - May 31st 2010: Customer Service - Answer incoming phone
calls to assist customers with general warranty questions and to offer
warranty services as needed. Adjudicate warranty claims based on terms and
conditions of contracts, assist customers accordingly to comply with
contractual obligations and be flexible to adjudicate claims for many
different products, services and clients. Some IT tasks
Reason for leaving: laid off May 31st 2010
Supervisor: Rita Ybarra. Dept. Manager: Sandy Vecchiarelli.
Starting pay: $10.00/hr Ending Pay: $10.20/hr
TWG Innovative Solutions, Inc.
13922 Denver West Parkway Building 54
Golden, CO 80401
303-***-**** 1-800-***-**** - employment
verification #
May 2007- April 2008: Vehicle Maintenance Technician and Sales Rep.- Sell
and provide maintenance products and services for customer vehicles such as
oil changes, automatic and manual transmission flushes, coolant flushes,
differential flushes, fuel system cleanings, fuel filter replacement, and
tire rotations.
Reasons for leaving: to explore different career field
Longest term supervisor: Andrew Sullivan.
Starting pay: $7.25/hr Ending pay: $7.75/hr
Jiffy Lube Service Center#3235
15230 W 64th Ave.
Arvada, CO 80007
August 2005 - November 2006: Window installer. - Work on construction
sites, installing custom windows and doors. Travel and adapt to multiple
job sites where help was needed.
Reason for leaving: seasonal/temporary work
Supervisor: Tim Morison.
Starting pay: $10.00/hr Ending pay: $10.00/hr
Grafted Branch Contractors, LLC
8640 Crescent Dr.
Westminster, CO 80031
February 2005 - July 2005: Customer Service - Take customer orders,
prepare food and drinks, operate register, handle cash, balance register
receipts, clean equipment, stocking, purchasing materials.
Reason for leaving: Out of business
Supervisor: Kelly Donovan.
Starting pay: $7.50/hr Ending pay: $7.50/hr
The Perk The Perk, LLC
13771 West 85th Dr. 100 Inverness Terrace East,
Suite 200
Arvada, CO 80005 Englewood, CO 80112
November 2004 - February 2005: Customer Service - Take customer orders,
prepare food and drinks, operate register, handle cash, balance register
receipts, clean equipment, stocking, purchasing materials.
Reason for leaving: Change of ownership
Supervisor: Jean Shaughnessy.
Starting pay: $7.00/hr Ending pay: $7.50/hr
The Village Perk & Ice Cream Parlor, LLC
13771 West 85th Dr.
Arvada, CO 80005
April 2003 - February 2005: Customer Service - take and fill customer
orders, operate cash register, clean work area.
Reason for leaving: Increased responsibility and work hours with other
employer.
Supervisor: Sue McAvoy.
Starting pay: $5.15/hr Ending pay: $5.55/hr
McDonald's
8001 Wadsworth Blvd
Arvada, CO 80003
S & J Unity Corporation
379 Lincoln Court
Louisville, CO 80027
EDUCATION:
Ralston Valley High School - Graduation 2006
REFERENCES:
Jean Shaughnessy 720-***-**** previous manager (The Village Perk)
Mitch Moore 720-***-**** previous co-worker (Jiffy Lube)
Daniel Houghton 720-***-**** previous co-worker (Jiffy Lube)
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