Quality Assurance Testing
Resume:
Walter Tom-Deigh
P O BOX ***
Glenn Dale, MD ****9
***************@*****.***
Summary:
. Over Eight years of IT experience including 8 years plus of experience
in QA testing
. Back-end and Front-end applications used manual and automated testing
procedures.
. Experience in creation and execution of Test Plans, Test Scripts and Test
Cases using both Manual and Automated testing techniques.
. Well Versed with System testing, Integration testing, Performance
testing, Functional testing, and Regression testing.
0. Experience in Automated Tools Win runner 6.x&7.x, Load Runner, Test
Director (6.x, 7.x), Quality Center (8.x) ClearQuest, ClearCase and SQA
suite, QTP, VB, Peoplesoft.
1. Extensively worked as Quality Center project administrator, created
users, added user defined fields, modified system defined fields and
import test cases requirements to QC.
2. Familiar with Operating Systems like XML,UNIX, PL/SQL, Linux,.NET,
Windows NT/95/98/2000/XP, TNVTPlus,Python, Mainframe. Delphi,
Cobol,Oracle,Java, Sharepoint.
3. Understanding of the ISO Quality standards,Business Process Testing,
Software Development Life Cycle (SDLC), and Testing Life Cycle.
4. Strong Communication and Interpersonal skills to maintain effective
work relationships with all levels of personnel. Clear Understanding of
Business Rules and Ability to work as a part of team.
5. Ability to interact with all levels of personnel from technical to high-
level executive management within the information technology and business
communities.
Professional Experience
National Institutes of Health: Rockville, MD
Position: Senior Quality Assurance Analyst
Dec'09 to Sep 2010
Responsibilities:
. Developed Test cases and test plans.
. Develop status reports and metrics.
. Performed Performance test on BITS application
. Defect tracking and management using Microsoft Test Manager.
. Met with Developers to discuss requirement documentation, issues and
defects.
. Performed Manual and Regression testing.
. Supported over 80 web based applications.
. Performed User Acceptance testing and Regression testing activities
in Test environment and Production support environment to ensure
adequacy of the Test Plan and the thoroughness of testing to validate
those requirements are met.
. Attended status meetings to discuss project and Coordinated with the
Developers to resolve the issues or concerns.
Legal and General of America: Rockville, MD
Jun '07 to Dec '09
Position: Quality Assurance Analyst:
Responsibilities:
. Test and implement software updates and enhancements from Application
Development.
. Develop test plans and procedures.
. Defect tracking and management.
. Creation and management of Service Request via "ISS Service Request"
email box.
. Meet with Developers to review requirement documentation.
. Performed Manual, Automation testing using QTP .
. Tested web based, Delphi and COBOL internal (in house written)
applications.
. Set up UAT Demos for the targeted audience upon project completion
. Discuss the project at the weekly ISS Service Request Approval
Meeting before going "Live"
. Maintained the test environments (e.g., data loads, database
backups, restarting the servers, requesting deployments,
troubleshooting issues).
. Performed performance test in Test environment and Production
support environment to ensure adequacy of the Test Plan and the
thoroughness of testing to validate those requirements are met.
. Facilitated UAT (Business partners) in the areas of test planning and
defect mitigation.
. Attended application walk-through and reviewed Requirements for
understanding the scope of the project and attended project meetings
as needed and Coordinated with the Developers to resolve the
issues/defects.
InPhonic Inc: Landover, MD
Jun'04 to Jun'07
Position: Software Tester:
Responsibilities:
. Written the Test plan, Test Cases, Test Scripts and Test Steps for all
the modules.
. Used Loadrunner and Quality Center for Automated Functional Testing of
ADS Application.
. Used Function Generator and written functions in Test Script Language.
. Prepared Test Data and performed Positive and Negative testing.
. Tested the content retrieved on various windows against the database
tables to make sure that the process retrieved all the data it is
supposed to.
. Participated in design reviews and quality inspections for each
release.
. Experience in Visual basic 6 for scripting.
. Performed Performance and Regression testing .
. Interacted with developers to resolve application defects.
. Performed 508 compliance testing for users with disability.
. Used SOAP UI to perform system testing
. Used Rational Clear Quest for bug tracking and followed up with
development team to verify bug fixes, and update bug status.
. Checked Front-end validations and Front-end creation (images, Forms &
pages).
. Written SQL statements manually to validate data from Database using
SQL*PLUS
Tested Trading functionality in wireless devices for HTML and WML
browsers.
ROYAL BANK OF SCOTLAND: London, England
Jun'97 to Jun'04
Responsibilities:
. Written Test Plan and Test Cases. Written and Executed Test Scripts.
. Participated in Performance Testing, Regression Testing and Interface
Testing.
. Performed operations on the front end and check all the tables involved
whether they are updated correctly as per the specifications.
. Verified Data with the Toad Interface tool running SQL queries in the
Data Base (Oracle8i & 9i).
. Verified streaming quote data from various Stock Exchanges.
. Experience in using Visual basic for scripting.
. Used Web Defect Manager, a tool in Test Director, for Defect tracking
purpose.
. Tested Web-based Applications.
. Participated in design reviews and quality inspections for each
release.
. Front-end testing includes Functionality, navigation, Alignments, links
validation, Session management, cookies, Authentication, company
specific colors, privacy policy using different web browsers for eight
different web sites
. Performed fail over testing to validate the error messages in the web
by stopping Web Servers, Application Servers, Tux servers and Database
connectivity's used Exceed (Hummingbird).
. Reported application exception errors by monitoring application, Tuxedo
log files.
. Participated in testing Mainframe.
. Performed end-to-end testing for real time quotes, order placement,
positions balances, transactions for both regular and extended hours
. Performed Performance testing .
. Interacted with development team in discussing/resolving various
application defects.
EDUCATION
. Center for Business Studies: Diploma in International Affairs, 1987-
1989
. Schiller International University: Batchelor of Arts in International
Relations and Economics: London, England 1989-1993
. Real Estate course with Weichert Realtors,Greenbelt,MD 20706
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