Manager Sales

Melinda Mclaughlin

**********@****.***

**** **. ** * *****, Ohio 44460 (330) 222-

1259

SALES MANAGER

Retail Management / Business Development / B2B & B2C / Turnarounds /

Procurement

New Markets / Negotiations / Training / Multi-site / Merchandising /

Shrinkage Control

Identifying revenue opportunities and crafting comprehensive business

building plans, I drove growth and increased profitability for retailers

such as Toys R Us and Value City. Passionately inspiring sales teams to top

performance, I trained individuals to proactively cultivate quick

resolutions to customer needs, building trust and repeat sales.

Turning underperforming retail locations into market leaders

o Training and motivating high performance sales teams

o Improving company profits and competitive position in diverse markets

o Building profitable relationships with clients and vendors

o Improving lead generation tactics through the application of modern

technology

As a self-starter who knows how to prioritize, organize, and manage people,

I am motivated leader and I maximize employee potential. Consistently

troubleshooting, I propel new revenue generating initiatives into action,

producing lucrative improvements. I obtained a life insurance license in

2009 and attended several motivational seminars.

SELECTED ACCOMPLISHMENTS

Documented and taught sales strategies. Hired to open new locations and

define and teach applicable consultative sales strategies for I.B.

Diffusion. Traveled to each market, recruiting and training employees on

newly formatted sales techniques. Opened stores on time, maximizing grand

opening exposure and driving immediate record breaking sales.

Multiplied new leads. McLaughlin Truck Caps & Accessories was a

longstanding veteran to the automotive aftermarket in Ohio and relying on

referrals and out of date marketing strategies. Created strategic internet

business plan, outsourcing design and hosting. Increased new leads by 60%

within six weeks.

Promoted quickly. Hired by Value City to train as a manager and assist in

opening two new locations. Mastered company preparation program, delivering

training for 140+ new hires. Transferred to a high volume location three

months ahead of schedule, before being promoted to Store Manager.

Cut expenses. Each new I.B. Diffusion retailer was executing procurement

independently. Recognized opportunity to unify buying and receive quantity

discounts. Centralized ordering for office supplies and selected one

provider for HVAC services, immediately saving company $20K.

CAREER HISTORY

Sales Representative, Western & Southern Life Insurance, 2009 to present.

Seized opportunity to complete insurance license certification. Attended to

key accounts customer service while constantly prospecting for new

business. Built client relationships and total roster by 10% within nine

months of starting.

Business Manager, McLaughlin Truck Caps & Accessories, 2001 to 2009.

Spearheaded office operations for automotive aftermarket business. Managed

financials, employee relations and customer service. Modernized business

processes, launching company website and increasing the number of new leads

immediately.

Sales Manager, Toys R Us, 1997 to 2001. Placed by corporate into three

struggling toy retailer locations. Reinforced company guidelines and

boosted sales within first month at each location. Hired and trained new

staffs, reorganizing store lay-outs for higher functionality. Oversaw up to

50 employees.

Store Manager, Value City Department Store, 1994 to 1997. Directed two

store openings in Illinois, maintaining company standards while recruiting

and training staffs of up to 125 employees. Implemented and managed

corporate procedures, driving each new location to profit within six months

of opening.

Store Set-up Manager, I.B. Diffusion, 1992 to 1994. Spearheaded retail

expansion into diverse national markets for large knitwear manufacturer.

Managed openings and timelines, hiring and training staff and directing

contractors and vendors. Opened 30 stores in 13 months, receiving numerous

employee and store awards.

Outside Activities: I enjoy baking, knitting and beading and supporting the

extracurricular activities of my children.

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