Management Manager

Catherine Murray RN, PM-BC, BSN

** ***** ****

Plymouth, Ma. 02360

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**************@*****.***

Education/Credentials:

• BSN, Curry College Milton

• Certification, Pain Management

• Certification, Basic and Advanced Life Support

• RN Diploma, Boston City Hospital

• CAP Level III ( Clinical Advancement Program)

Employment:

2009 - 2010 South Shore Hospital South Weymouth Ma.

Healthcare Facility Planner

• Coordinated design and construction of new projects with in house staff and outside

contractors.

• Demonstrated responsibility for coordination of end users facilitating clinical design utilizing

evidence based and best clinical practices.

• Actively participated in programming, schematic design and design development of new

construction.

• Knowledge of ILSM, ICRA and DPH Criteria for renovation and new construction.

• Planned, coordinated and lead user meetings for construction projects

1999- 2009 Jordan Hospital Plymouth Ma.

Clinical Leader Pain Management Center

Interim, Nurse Manager

• Planned, organized and supervised the delivery of patient care including with substantial

knowledge and experience with standards of care and daily operations

• Synthesized clinical nursing knowledge with management abilities

• Designed and implemented new work flows

• Solid knowledge of Medicare, Medicaid, Workers Compensation and private insurance codes,

billing procedures, compliance requirements, Utilization Review and reimbursement

• Telephonic management of acute and chronic pain patients

• In depth knowledge of pain and orthopedic diagnosis

1984 -1999 Jordan Hospital Plymouth Ma

Jordan Hospital, Inc. Home Health Case Manager

Well Woman’s Project State Funded DPH Study

Staff Nurse PACU, DSU and PAT

Interim Supervisor

Staff Nurse/CN, ICU

• Telephonic Case Management of Home Health patients

• Proven leadership experience as a charge nurse and clinical leader in a wide range of clinical

settings

• Creative problem solver and demonstrated skills in project planning and organizational

assignments.

• Ability to communicate effectively with patients and staff.

Committees

• Pain Management / Cardiovascular Center Planning Committee

Participated with a team to transition and renovate the former Perioperative Unit to a shared

pre and post recovery space and procedure room. Interacted with DPH, Architects,

contactors and the hospital

Engineering Department.

• Pain Management Committee

Co-Chaired an interdisciplinary team of practitioners to institute change in practice

throughout the hospital.

• Perioperative Committee

PMC Representative for hospital-wide interdisciplinary committee.

• Quality Assurance

PMC Representative for hospital-wide interdisciplinary committee, ensuring quality care

and standards of practices for pain management throughout the hospital.

Development of Services/Technology

• Percutaneous Discetomy

• Laser Discectomy

• Spinal Cord Implanted Stimulators

• Radiofrequency Lesioning of Spinal Nerves

• Intradiscal Electro Thermal Therapy (IDET)

Public Relations/Marketing

• Attended ASPPM Conferences Boston, Ma and Phoenix Az.

• Attended the World Institute of Pain Meeting in Budapest, Hungary

• Attended American Society of Interventional Pain Management Conference

Pain Management Center

• Opened first Pain Management Center at Jordan Hospital two months ahead of schedule upon

successful accreditation from DPH and JCAHO.

Magnet Status

• Developed and standardized Pain Management policies and procedures according to ASPMN

standards and criteria set forth to achieve magnet status.

Research

• Initiated and accomplished a change in practice after researching published studies and

regional standards on the administration of intravenous narcotics to patients on M/S floors by

staff after proven competency.

• Established protocol for patients to discontinue their anticoagulation medications prior to Pain

Intervention Procedures to reduce the risk of Stroke, MI and blood clots based on negative

clinical outcomes associated with the timeliness of discontinuation.

Computer Skills:

• Meditech

• Array

• Excel

• McKesson

• Word

• Lotus

Organizations

American Society of Pain Management Nurses

Special Projects

Initial Opening of Pain Management

Worked with administration to develop a plan of action to open the first Pain Management Center

(PMC) at Jordan Hospital. Set up and took the lead on initial Kick Off Meeting inviting key

stakeholders i.e. staff, physicians and management. Subsequent meetings involving architects,

engineering and nursing were held to develop the physical plant in an existing space. This resulted in

visits to the main office of DPH in Boston to submit plans for approval. In addition, daily onsite visits to

the construction area for clarification of details was necessary for a speedy completion resulting in

bringing the project in two months ahead of schedule.

• Was given complete responsibility for the development and opening of the first Pain Center at

the Jordan Hospital.

• Negotiated with sales representatives for the purchase of equipment and disposables needed.

.

• Developed and implemented all policies and forms for use in the daily practice of the Pain

Center.

• Worked with the hospital engineering department to ensure that all gases, suction, electrical

and space configuration maximized best use of existing space.

Additional PMC Treatment Room

Due to a change in practice involving the use of a Radiation there was a need to create an additional

space to house a C-Arm. Existing space was located within the ICU. Meetings with the Radiation

Physicist needed to be completed to identify the need for lead lining of the space to meet code which

proved unnecessary. This issue was of paramount importance to the staff of the ICU and their

patients as the space abutted the unit. In addition,

I designed plans for the space to allow minimal radiation exposure to staff. Patient flow was also a

consideration as the space was outside the existing PMC and needed to meet the JCAHO criteria for

our imminent survey.

• Planned the renovation of a Critical Care Center (CCC) procedure room to accommodate Pain

Management needs.

• Negotiated with an outside contractor for design, placement and installation of all cabinetry to

ensure minimization of radiation exposure to staff.

• Met with Director of Radiology and the Radiation Physicist to investigate possible radiation

exposure to Pain staff and CCC staff.

• Facilitated a meeting with CCC staff and Radiology to discuss the plan and allay staff

concerns regarding radiation exposure.

Expansion of PMC

Increased patient volume necessitated an additional expansion of PMC. Again, involving a

preexisting space that would be reduced to a shell and developed from the ground up that was in

another wing of the hospital. This space would be utilized for the pre procedure exam rooms and

waiting area. Of note, this would be designed with the understanding that the space would be

temporarily used by PMC with the purpose of being transferred to the X-ray department for

additional services being considered. Interdisciplinary team meetings were conducted to bring

about a cohesive plan of action for design and patient through put for both disciplines.

• Met with staff members regularly to obtain their input about practice, procedures, transport of

patients, and efficient design of the new space to foster a team membership mindset.

• Was the sole representative of the Pain Center at interdisciplinary meetings.

• Worked with the MIS, engineering, volunteer and Anesthesia/Pain department. This new

space had to accommodate future use by the radiology department as well as the Pain

Center’s immediate needs.

PMC Renovation

The consolidation of PMC that would bring all services together in one area necessitated moving to

another location of the hospital.. The newly evacuated OR/PACU/SDC space was chosen. This area

would be shared with Cardiovascular Services for a new Interventional Therapy Services. Multiple

interdisciplinary meetings with key stakeholders were conducted. PMC Resource to a weekly

meeting, I met with architects, contractors, physicians and staff as well as MIS, Pharmacy and

Engineering resulting in a design that was implemented and now serves as a state-of-the-art Pain

Management Center.

• Was the primary representative of the Pain Center at all user meetings in preparation for the

opening of Interventional Therapy Services.

• Interacted directly with contractors, interior design persons, pharmacy, engineering and others

to plan and implement all necessary components of the new location of the Pain Center.

• Reviewed blueprints and made changes concerning specific needs of the procedure room,

which had not been anticipated. Such changes included the inclusion of a procedure room sink

which had been overlooked, location of dictation desk, nursing work areas, the installation of a

McKesson system and designed the placement of cabinets and furnishings to facilitate an

efficient flow of patients.

• Designed office reception space and four exam rooms to allow for record storage, dictation

stations, computers, printers, shelving where necessary. Also location of placement and gases,

suction, electrical outlet interdepartmental intercom system.

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