Sales Customer Service
Resume:
ROBERT (MICK) GARZA
Sarasota, Fl 34239
*********@*****.***
SUMMARY: I am seeking a position where I can bring all of my social and real world
skills I've acquired from a fast paced work environment.
Circus Sarasota
2009 – Temp.
Box Office
Ticket Sales
SignZoo
2007 - 2009
Sales / CSR
New customers, current customers, invoicing, client visits new & current for possble
work. Estimating, minor installation, delivery, contact outside vendors. Billing etc.
Sir Speedy Printing Sarasota, FL
2003 -2007
Customer Service Representative
First to answer the phone, monitor incoming e-mail orders. Take reorders from clients.
Provide quotes to prospective client.Sales. Help people understand the process and
inform them how we could help.
GURROLA REPROGRAPHICS Houston, TX
2002 – 2003
Customer Service Representative
Evaluate customer needs for reproduction of print media; determine requirements for
processing orders requiring photocopying, offset printing and bindery.
Prepare billing invoices; assist customers in resolving problematic issues with job runs,
pricing or quantity discounts, or other terms of sales.
FasClampitt PAPER STORE Houston, TX
2002
Store Manager / Sales
Managed one unit store facility, responsibility, for selling paper and printing related
products to printers and other end-users. Prepared in-store merchandising displays;
coordinated with corporate offices regarding major advertising programs. I performed
general bookkeeping and accounting functions; balanced daily receipts, prepared bank
deposits; input financial data into the computer system.
PRECISION GRAPHICS CENTER Houston, TX
1991 to 2002
Assistant Manager / Sales
Managed a satellite store for high speed copying, offset printing, folding and bindery
services.
Conducted sales call to prospective customers. Scheduled and coordinated job runs
through production or outside vendors; monitored work-in-progress; communicated with
customers regarding project status. I performed general bookkeeping and accounting
functions; balanced daily receipts, prepared bank deposits; input financial data into the
computer system.
SOUTHWEST and SONY Houston, TX
Sales Representative 1989 to 1991
Sold electronic consumer equipment by SONY: VCRs, Cameras, Walkmans, CD Players,
and other items in this retail store.
DRUM, KEYBOARD, GUITAR SHOP Houston, TX
Sales Representative 1984 to 1989
Sales of various instruments for this retail shop.
COMPUTERS Microsoft Windows, Word, Works, PowerPoint, Peachtree Accounting,
Publisher, Printsmith, Cyrious, Choice Ticketing
PERSONAL:Enjoy American Coaster Enthusiast (A.C.E.) - Roller Coasters, Arts &
Crafts and Canine Frisbee Club
Contact this candidate