Customer Service Sales

Jonathan Dorcela

*** ******* ******

Brooklyn, New York 11207

********@*****.***

347-***-****

Objective

Obtain a position which will lead to career growth in a career in

Phlebotomy and the medical field.

Skills

. Driven, focused on details.

. Type 40 words per minute

. Superb organization and filing skills

. High-energy, business-oriented team player.

. Independent decision-making skills

. Strong work ethic and demonstrates a sense of urgency.

. Self-starter, highly motivated

. Flexibility and ability to manage in a changing environment with

multiple priorities

. Ability to recognize and seize opportunities.

.

Work Experience

Sales Associate 11/2007 - Present

Sears, Roebuck & Co. Brooklyn, NY

. Ensures that each customer receives outstanding service by providing a

friendly environment, which includes greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service.

. Maintains an awareness of all promotions and advertisements.

. Assists in floor moves, merchandising, display maintenance, and

housekeeping

. Assists in processing and replenishing merchandise and monitoring

floor stock.

. Aids customers in locating merchandise.

. Communicate customer requests to management.

. Assists in completing price changes within the department.

. Participates in year-end inventory and cycle counts.

. Assists in ringing up sales at registers and/or bagging merchandise.

. Assists in any other tasks as assigned from time to time by any

manager.

Educational Background

Manhattan Institute 06/2010 - 07/2010

- Received a Phlebotomy and EKG Technician certificate

Kingsborough Community College 09/2009 - Present

- Pursuing a degree in Nursing

References

Available upon request

Contact this candidate