Customer Service High School

Lisa Miller

Objective

To secure an entry-level position in the fields of customer support, break fix or computer refresh with a growing, stable organization.

Profile

Highly motivated experienced IT professional with total 13 years of experience with PC’s.

Technical Skills

1. Managing and Maintaining residential computer networks.

2. Seamless and successful diagnosis of hardware and software problems.

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

1. Partitioning and formatting of both IDE and SATA HDD

2. Advanced understanding and operating of all Microsoft operating systems from MS-DOS to Windows 7

3. Abundant experience removing and installing peripheral components within’ a PC

4. Communicate computer concepts to customers using layman’s terms to facilitate understanding.

5. Rapidly learn and master varied computer programs; MS Word 7, PowerPoint

6. Experience in virus removal with Norton Anti-virus suite

7. Comprehension and implementation of proper PC maintenance with various software suites

Customer Service/Marketing/Problem Solving

1. 1. Successfully developed and maintained small business as a hobby with help from family bringing in revenue of 0 – 10K first 2 years.

Employment History

“Computer Mikes” Customs and Repair (self employed, hobby) - Chillicothe, OH 2008 to present

Max & Erma’s – Chillicothe, OH 2006 to 2008

Washington Marine LLC. – Everett, WA 2005 to 2006

Wal-Mart Supercenter – Chillicothe, OH 2004 to 2005

Education

Chillicothe High School – 384 Yoctangee PKWY. Chillicothe, OH 45601

1998 – 2001

Pickaway Ross ABLE GED -- 40 West 5th Street, Chillicothe, OH

6/28/10

ITT TECHNICAL INSTITUTE - 4717 Hilton Corporate Drive Columbus, OH 43232-4152

2010 - Present

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

Page

Contact this candidate