Administrative Assistant Data Entry

ACADEMIC LIBRARY EXPERIENCE

Capella University June 2009-Present

Minneapolis, Minnesota

Temporary Library Reference Assistant

. Provide telephone and e-mail reference to a wide variety of undergraduate

and graduate students.

. Implement instructional techniques to guide students to developing

independent research skills, using primarily Ebsco, Sage and ProQuest

subscription databases.

. Write and post library blog articles regarding new learning resources or

library developments.

. Advise and contribute ideas on library policies, working with library

team to develop reference best practices.

. Edit Library Guides and other learning resources that act as deliverables

to the student community, reaching 30,000 learners.

CORPORATE LIBRARY EXPERIENCE

Land O'Lakes, Inc. September 2008-

Dec. 2009

Arden Hills, Minnesota

Library Services Intern

. Answered research inquiries as requested by Research & Development team

members, a team consisting of approximately 200 individuals.

. Performed research and packaged research information into company

deliverables used for presentations, new product development and internal

meetings.

. Performed research using electronic subscription sites such as Global New

Products Database (Mintel), Hoovers, and various non-subscription food

science publication websites.

. Team member contributing to the conversion to new library cataloging

software (Softlink); provided data entry to manually convert library

items to the new software.

. Spearheaded weeding and reorganization of entire physical library

collection, consisting of approximately 1,500 items.

Fair Isaac Corporation February 2008-

April 2008

Minneapolis, Minnesota

Market Intelligence Analyst

. Responsible for summarizing news and preparing daily e-mail news bulletin

for executive management.

. Gathered information for daily news bulletin from a range of

approximately thirty e-sources.

. Answered research inquiries from internal staff on a wide range of

business topics.

. Collaborated with Corporate Strategy to publish a monthly news and

commentary summary.

. Compiled monthly activity report detailing request volume by resource,

topic and business unit.

. Examples of business and market research tool experience include:

Factiva, Gartner, Forrester, Datamonitor and Euromonitor.

. Due to company restructuring, position was eliminated.

LAW LIBRARY EXPERIENCE

Rider Bennett, LLP October 2006-June

2007

Minneapolis, Minnesota

Information Resources Assistant

. Provided library reference assistance, via online and print resources,

for over 90 attorneys and support staff.

. Updated and maintained a serials check-in database containing

approximately 1,000 items.

. Proficient in Westlaw, PACER, Accurint, Elite (cost-entry) and Total

Library Computerization.

RELATED CAREER EXPERIENCE

University of Minnesota Law Clinics July 2007-

January 2008

Minneapolis, Minnesota

Temporary Administrative Assistant

. Answered incoming telephone calls, routing calls to appropriate parties.

. Conducted various online research as requested by clinical professors and

law school students.

. Drafted and filed various legal proceedings in Minnesota state courts.

Rider Bennett, LLP December 2003-

October 2006

Minneapolis, Minnesota

Assistant Trustee Administrator

. Provided paralegal and administrative support to the firm's Chapter 7

Bankruptcy Trustee.

. Drafted, filed, and served numerous varied bankruptcy legal pleadings.

. Conducted all financial transactions for trustee files and reconciled

financial statements.

Edelman, Combs & Latturner, LLC January 2002-

September 2003

Chicago, Illinois

Paralegal

. Provided paralegal assistance to the firm's senior associate attorney.

. Drafted, filed, and served numerous varied class action consumer rights

legal pleadings in both Illinois State Court and Federal Court.

. Trained new employees in firm policies and procedures.

LIBRARY VOLUNTEERING EXPERIENCE

Roosevelt Public Library June 2008-June

2009

Minneapolis, Minnesota

Library Volunteer

. Weekly library volunteer primarily responsible for shelving and weeding

books.

. Sorted incoming holds and returns and assisted with checking in library

materials.

COMPUTER AND TECHNICAL SKILLS

. Proficient in searching Ebsco, ProQuest and Sage databases, such as

Academic Search Premier, ERIC, SocINDEX, PsycINFO, Business Source

Complete and ABI/INFORM Global.

. Proficient in searching subscription business and market research

databases, including Forrester, Gardner, Factiva, Datamonitor,

Euromonitor and LexisNexis.

. Proficient in Microsoft Office, Windows XP, Vista and Mac OS-X.

EDUCATION

University of Wisconsin-Milwaukee September 2009-

August 2010

Milwaukee, Wisconsin

Online program

. Awarded Masters of Library and Information Science (MLIS).

Wheaton College August 1997-May 2001

Wheaton, Illinois

. Awarded Bachelor of Arts in Political Science.

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