Customer Service Administrative Assistant

Media Mundy

***** * ******* *** #***

Aurora, CO 80017

Phone: 720-***-****

***********@*****.***

OBJECTIVE

A challenging, growth-oriented, opportunity to utilize my experience in an

Administrative environment.

Summary of Qualifications

Skills and Strengths:

1. Goal driven achiever with strong organizational skills, detail

oriented.

2. Exceptional versatility and adaptability.

3. Excellent multi-tasking abilities in pressured environment.

4. 10-key by touch (10,000+ksph).

5. Ready and willing to assume responsibility.

Employment History:

Crocs, Inc. Aurora, CO March 08 -June 09

Title: Order Management Lead

Duties: Allocating Pick Tickets, Packing slips, manifests, and box labels.

Complete Shipment confirmations, and enter tracking information. Manually

planning to ensure pick tickets are completed in a timely manner. Scanning

documents over to various warehouses for expedited pick and ship. Repair

orders for shipment. Data entry. Researching inventory and order

cancellations. Assist managers, supervisors in running reports.

Intellisource @ Crocs, Inc. Aurora, CO February 07- March 08

Title: Order Management

Duties: Allocating Pick Tickets, Packing slips, manifests, and box labels.

Complete Shipment confirmations, and enter tracking information. Manually

planning to ensure pick tickets are completed in a timely manner. Repair

orders for completetion. Data entry. Researching inventory and order

cancellations. Assist managers, supervisors in running reports.

Design Benefits Aurora, CO May 2006-January2007

Title: Administrative Desk / Customer Service / Data Entry

Duties: Explanation of benefits or questions regarding billing to

customers, canceling and refunding accounts, daily maintenance of and

creating Excel spreadsheets.

Signius Communications Aurora, CO March 2005-May2006

Title: Customer Service/ Lead operator

Duties: Answer multiple phone lines, Data entry, General Office, Account

maintenance, Run equipment checks, lead operator, order entry,

reservations.

Office Team Aurora, CO September 2003-December 2003

Title: Administrative Assistant

Duties: Order processor, Data entry, creating and verification of purchase

orders and shipping documents, General office, 10-key by touch.

Invesco Funds Group Denver, CO November 2000-July 2003

Title: Trade Processor / Administrative Assistant

Duties: Processed high dollar trades, Quality check, attention to detail,

data entry, Ordering office supplies, Scanning documents into system for

trades and verification, Delivery of mail, General office, Send account

balance to customers daily via email. Research transactions.

Education & Certification:

G.E.D. Arapahoe/Douglas Works Aurora, CO 2000

Student Leadership Academy Aurora, CO 2010

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