Customer Service Human Resource

Calvia S. Gillespie

** ******* *****, #**

North Brunswick, NJ 08902

732-***-**** (cell)

Objective: To obtain a professional position commensurate with my

experience. Willing to relocate.

Education

Rutgers, The State University of New Jersey, Newark, NJ (BS)

University of Phoenix (MBA)

October 2006- Present

Avis Budget Group, Parsippany, NJ Senior HR Systems Analyst II-

. Analyze, develop, test, and implement programs to meet organizational

and human resources business initiatives.

. Act as liaison with managerial, systems analysis personnel and vendors

to clarify program intent, identify problems, suggest changes, and

determine extent of programming involved.

. Revise existing programs to increase operating efficiency or adapt to

new requirements.

. Create additional fields to update the system, and interface with

outside vendors when required.

. Collaborate with HRMS team regarding application upgrades, application

functional changes, training, and streamlining of operational

procedures and control processes.

. Supervise system upgrades with various sites/departments and vendor.

. Supervise Sarbanes Oxley Testing and document new/revised processes,

and update the system with testing results.

. Ensure a secured data environment, maintain the integrity of data,

prevent unauthorized access, enforce access policies, create access

levels and ids for new users and provide end user support for data

access issues through adherence to regulatory, corporate and

departmental standards.

. Maintain HR and Benefit data tables to support U.S. and Global

business requirements.

. Stay informed of emerging technology that could affect the HRIS system

and the company's business needs.

. Participation in special projects

Avis Budget Group, Parsippany, NJ HRMS Specialist-

. Develop and recommend operating policy and procedural improvements.

. Creating Affirmative Action Plans

. Determining Adverse Impact

. Thorough knowledge of OFCCP/Governing regulations and employment laws

. Responsible for all human resource activities to include employment,

compensation, labor relations, benefits, and training and development.

. Conduct training classes for field employees on system applications

(OLMS, Oracle HR, etc)

. Recommend, develop and schedule training and development courses.

. Review applications and resumes; evaluate applicant skills

. Provide advice, assistance and follow-up on company policies,

procedures, and documentation.

. Coordinate the resolution of specific policy-related and procedural

problems and inquiries.

. Recommend, develop and maintain human resource data bases, computer

software systems, and manual filing systems

. Prepares and provides various HRIS reports to the field and corporate

groups

. Maintains employee information through HRIS by conducting data

integrity analysis

. Assigned special projects by management

. Verifies employee data and system tables for salary rates, retro

calculations, job title and pay grade changes

February 2006-October 2006

Tiffany & Co., Parsippany, NJ [Contract] HR Gen../Sr. Payroll Administrator

- PeopleSoft.

. responsible for assisting with strategically integrating effective HR

processes, programs and practices into daily operations

. perform needs assessments or audits

. make recommendations or proposals

. coordinate the creation and implementation of an action or corrective

plan

. organize and coordinate cross-functional Human Resource teams to

assist the with developing and implementing performance improvement

corrective plans, programs or processes

. payroll processing (PeopleSoft)

. Other duties as assigned.

June 2004-June 2005

Regulus Group Rochelle Park, NJ [Relocated to Napa, CA] Eastern Region HR

Specialist

. Supervised temp employees

. Assistant to the Payroll Manager

. Responsible for the processing of all payroll data: ADP Enterprise,

creating, loading and receiving files, DedCalcs, transmitting and

setting up the new payroll cycle

. Responsible for executing exports and imports from E-time (ADP) and

Citrix

. Entering of new hire information, employee tracking, terminations,

wage garnishments, compensation reviews and status changes,

commissions and bonuses, HRIS/Payroll interfaces, general ledger

posting, bank reconciliation, tax remittances

August 2000-June 2004

Hoffmann-La Roche Inc. Nutley, NJ Payroll Administrator-

. Responsible for the processing of monthly and biweekly payrolls

. Management of Federal and State tax withholdings

. Managing multi-state tax withholdings, time and attendance, and the

managing of employees' leave accrual

. Maintained control of individual departments, including salary

changes, terminations, transfers, W2's, timecard card input and

preparation, manual checks, etc.

Professional Qualities & Skills:

. Challenging others to develop as leaders while serving as a role model

and mentor

. Improving productivity by effectively handling conflict on and off the

job

. Inspiring coworkers to attain goals and pursue excellence

. Motivating team to work together in the most efficient manner

. Training customers in both classroom and individual settings

. Refining and improving implementation and training methods

. Providing technical support to customers via telephone and the

internet

. Developing training materials

. Excellent problem solving, verbal, written and organizational skills

. Considerable knowledge of HR principles and practices (recruiting,

benefits and employee relations, etc) and employment laws

Skills

HRIS, HR, PeopleSoft, Oracle, ADP Enterprise, Lawson, Light Compensation,

Ad-hoc Reporting, Queries, UAT/PRD testing, Script writing, General Ledger,

Taxes, Bank Reconciliation, Training, Word, Excel, Outlook, Payroll (ADP),

Customer Service, ReportSmith, CORE, SOX audit monitoring, Brio

References Available Upon Request

Contact this candidate