Customer Service Quality Assurance

CONTACT INFO

Tonnetta C Elliott

**** ****** ******

Cincinnati, OH 45205

Email: mohagonypri03

Mobile : 513-***-**** Contact

Preference: Telephone

RESUME

Dedicated Worker

OBJECTIVE: I am searching for a well organized job that fits my schedule well enough to be there on a

long term basis

EXPERIENCE:

7/2008-Present CITIBANK

Florence, Kentucky

CitiBusiness Customer Service Representative

-Handled account inquiries for Citibusiness and regular Citibank customers

-Dealt with wire transfer services and Citibusiness online assistance

12/2005 - 4/2008 JACKSON HEWITT

Cincinnati, Ohio

Tax preparer

-prepared taxes

-managed store alone at times

-worked there seasonally for several years

6/2006 - 9/2006 Nvey Makeup

Cincinnati, OH

Sales Associate

-Ran kiosk alone

-Product was unsuccessful due to type of distribution and so kiosk was closed, can return to work for

company if opportunity presents itself

8/2005 - 10/2005 State Farm

West Chester, Ohio

Telemarketer

- Call potential clients in the area to see if they would be interested in a free quote. If they are interested

I obtain their information.

10/2004 - 6/2005 FedEx Ground

Cincinnati, Ohio

Package handler

- performed a number of tasks such as data entry, running the smalls department, swaking, 10 key, and

quality assurance.

5/2004 - 7/2004 Veterans Security

Cincinnati, OH

Security Guard

-Secured businesses and patrolled grounds.

EDUCATION:

2003-2008 Xavier University US - Ohio - Cincinnati

Graduated in 2008 with Bachelors in Criminal Justice.

2006 Cincinnati State's CNA Program US - Ohio - Cincinnati

Certification

I haven't taken the state test but passed the CNA course with high scores.

2003 Roger Bacon High School US - Ohio - Cincinnati

High School Diploma

REFERENCES: Reference Name: Sarah Cherot

Reference Company: Nvey Eco Makeup

Title: CEO of Nvey Makeup Phone:

513-***-**** Type:

Professional

Reference Name: Angela Hicks

Phone: 513-***-****

Type: Personal

Reference Name: Damon Lynch Reference

Company: WCVG Radio Title: Radio

Engineer Phone: 513

293 0606 Type:

Professional

ADDITIONAL

INFORMATION: -Great people skills, high tolerance level, hard worker, willing to learn

-I have experience with data entry from part-time work at Xavier University and the Centennial Plaza

located in Downtown Cincinnati

SUMMARY

Desired Salary/Wage: 10.00-12.00 USD Per Hour

Years of relevant work experience: 2+ to 5 Years

Date of Availability: Immediately

Work Status: US - I am authorized to work in this country for any employer.

Target Job: Target Job Title: open

Desired Job Type: Employee

Desired Status:

Part-Time

Willing to work the following shifts:

Second Shift (afternoon)

Third Shift (night)

Willing to work weekends: Yes

Industry: All

Target Locations: Selected Locations: US - OH - Cincinnati

Relocate: No

Contact this candidate