Training Manager

***** ********** *** **********, ** *****

202-***-****

*********@*****.***

Felix McClairen

Highlights:

. Over 25 years management experience with focus on

multimedia skills-based training & education development

& delivery, consulting, program start-up, & budget

control

. Developed & presented resume writing & computer basics

courses (Volunteer:

U.S. DC District Court Parole & Probation Workforce

Development)

. Developed and facilitated employability & job-readiness

workshops for special populations & completed 120-hr

Career Development Facilitator Course

. Successfully applied sound business principles and creative

business models to greatly improve marketing of training

products and services and increase revenue more than 100%.

Increased certification program sales 300% in one year

. Superior leadership skills applied to working with

contractors, stakeholders & expert and executive

committees to gain consensus and generate desired outputs

. Excellent communicator & published writer: BIC Alliance

Magazine, Insight Magazine, NUS Operations Training Program

series, Capital Blues Messenger

Relevant

Accomplishments

2010 Urban Alliance, Washington, DC

Workshop Facilitator (Contract position)

. Trained youth aged 18-24 using customized

professional/career development curriculum

. Prepared and conducted exercises, mini-lectures, role-

plays on life & work skills

2009 - 2010 Arc of DC, Washington, DC

Job Coach (Part time)

. Applied person centered approach assisting on-the-job

training for persons with disabilities

. Provided on-job coaching related to job tasks and performance

training

. Facilitated job readiness and employability workshops

1999 - 2008 American Petroleum Institute, Washington, DC

Certification Program Manager, Training Business Developer

. Provided classroom instruction on training management systems

. Coordinated class logistics & schedules, selected

course topics & evaluated courses

. Trained auditors on evaluation criteria and audit process

. Prepared and delivered briefings and marketing

presentations at conferences/meetings

. Managed development of successful $2.5 million industry-

wide skills training curriculum and assessment project

to conform with federal requirements

. Trained trainers on operation & delivery of a pipeline

training & assessment program

. Transformed deficit-operated professional education

programs into profitable outsourced business using a

model now the API standard

. Developed, marketed, and managed budgets/operations of ground-

breaking industry training certification program increasing

revenues 300%

. Conducted management system audits. Reviewed ISO 9001:2000

quality manuals and audit reports

. Managed and trained 5 to 8 contractors, administrative and

professional staff

1994 - 1999 Training & Communications Solutions, Germantown, MD

Independent Consultant

. Delivered classroom and individual instruction to

technical workers

. Provided consulting & training needs assessment and

development services to process

industries

. Performed training skills level analyses and developed

pay-for-skills programs

. Developed marketing and business strategies for TCS

including production of

brochures, telemarketing & sales visits

. Designed multimedia customized skills training programs

for various clients including

Dow Chemical, Merck, and Abbott Labs

1984 - 1994 NUS Training Corp., Gaithersburg, MD

Training Program Manager/Producer

. Managed research, writing, and other production aspects

of technical videotaped

training programs and instruction manuals

. Managed six-figure project budgets, consistently winning

bonuses for exceeding goals

. Coordinated with external stakeholders the sharing of

information and resources

. Negotiated with industrial sites the terms and

conditions for using their facilities for

videotaping & use of subject matter experts

. Managed 7 to15 in-house and contracted staff

1977- 1983 U.S. Army, Ft. Gordon, GA

Signal Corp (Communications) Officer/Company Commander/Executive

Officer

. Delivered classroom training on general military

subjects to large groups

. Managed operations and training of 250-person combat

support unit, improving

personnel readiness status reported to the Department

of Army

. Presented stand-up instruction on equipment maintenance

processes & procedures;

supervision and leadership; & administrative

procedures

. Managed and improved by 35% combat readiness of unit's

$17 million vehicles and

communication equipment, achieving significant cost

reductions thru streamlining

ordering systems & improving training

. Managed personnel resources of 1200-person battalion,

maintaining 99% accurate

actions processing and established an accounting and

control system to ensure

processing rate for administrative actions met

requirements

. Responsible for all unit training. Supervised 25-30

staff.

Education 2010 Career Development Facilitator Course, Ellicott

City, MD

2010 Certified Global Career Development Facilitator

2007 BSI Management Systems, Reston, VA ISO 9001:2000

Lead Auditor Course

2005. University of Maryland, University College MS Nonprofit

Management

2001. National Center for Construction Education

& Research, Gainesville, FL Certified

Instructor

1975 University of Florida, Gainesville, FL BS

Journalism

Affiliations American Society of Training Development, Member

American Society of Association Executives, Member

DC Blues Society (501c3), President

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