Service Software

J ulio Calero

**-** *** ******

Oakland Gardens, NY 11364

home: 718-***-****

cell: 718-***-****

e-mail: ********@*****.***

Experience:

Personal Messenger Service, New York, NY

Dispatcher. full-t ime, from 1984 to March 2010

• With a thorough knowledge of the t r i-state area and a well-honed understanding of

t he logistics involved in the t ransport and delivery of important documents and

valuable merchandise, I dispatched messengers by foot, bicycle, or vehicle to carry

out a wide range of orders, always managing the workload to bring out the best

results from a diverse crew, and organizing job distr ibution to ensure timely and safe

completion.

• Developed systems to cross-check jobs to guarantee quicker, more accurate access to

pertinent information.

• Maintained clear verbal and wri t ten contact with customers, in order to provide up-

to-the-minute information to couriers on in-progress calls, and obtain immediate

u nit response.

• Ut ilized an in-depth understanding of the complexities of the high-end world of

commercial photography to achieve what is necessary for the handling and t ransport

of antique furniture and high-value art.

• Managed database of orders, invoices, and accounts.

H a rperCollins Publishers, New York, NY

Freelance proofreader, from 2005 to the present

• Checked page proofs against edited manuscript, to ensure proper spelling, syntax,

and punctuation while fact-checking for historical, factual, and etymological

accuracy.

P rince 14 Condominium, New York, NY

Concierge, part-t ime, from 2004 to the present.

• Safeguarded the building and its residents.

• Routinely inspected the premises.

• Screened visitors, maintaining a high level of discretion and good judgment.

• Devoted attention to the concerns of a highly professional tenancy, with emphasis on

d iligence and discretion.

• Developed a rapport with residents and guests to better address their needs and

concerns.

• Kept strict record of all incoming and outgoing parcels.

Skills:

• H ighly skilled with Xcelerator software.

• Proficient in Microsoft Word and Outlook Express.

• Excellent bilingual skills, both verbal and wri t ten. Fluent in both English and

Spanish.

• Translation from English to Spanish, and Spanish to English.

• Attention to detail, with excellent interpersonal skills, to instill a sense of team

spiri t and camaraderie.

• Punctuality and dedication.

Other Endeavors:

Published wri ter of essays and poetry, both locally and internationally.

Perfil (monthly magazine) – New York, NY

Sur+ (magazine) – Latin America

Verso (magazine) – Uruguay

Dedicated to literary craft, and avid reader.

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