Manager Management
Resume:
ERICA SEVERSEN
*************@*****.***
http://www.linkedin.com/in/eseversen
SUMMARY:
. Three and a half years of experience working in a recruitment agency
setting running a full desk involving business development, account
management, management, and full cycle recruiting from entry-level to
C-level opportunities over a wide array of industries including
professional services, marketing, government and technical.
. Five years of experience in the disability management industry
recruiting, orientating, and credentialing medical consultants and
ultimately managing the recruitment effort for a national firm
. Eight years of experience in fast paced, commission based, quota
driven environments
PROFESSIONAL EXPERIENCE:
The Midtown Group (www.themidtowngroup.com) Chicago, IL/Seattle, WA 6.2009-
present
Senior Recruiter
I was recruited into this multifaceted position within a highly successful
Washington DC based recruitment firm specializing in legal, IT and
government staffing based on my past recruitment performance, industry
knowledge and reputation. Transitioned from full-time on-site employee to
remote part-time employee in order to accommodate my relocation to Seattle
as of October 22, 2010.
. Recruiting:
> Full life cycle recruiting positions ranged from entry level to
executive level roles predominantly technical, IT, marketing and
support roles within legal, government, and non-profit industries.
> Building solid reputation within my area of specialization to
secure top-tier candidates through referral.
> Researching industries, educational institutions, and technologies
to determine the desirability of candidates in relation to
clientele's staffing needs.
> Utilizing a combination of internet research and direct contact to
recruit passive applicants.
> Creating attractive job postings and creative marketing campaigns
to advertise various positions to the most desirable applicants.
> Developing relationships with local colleges and universities,
including providing mock interview services for the purpose of
establishing an alternate referral source.
> Resume writing with heavy document manipulation and formatting,
interview prepping, and career coaching.
> Managing temporary employees including availability, schedule,
performance issues, and compensation.
. Business Development:
> Developing marketing strategies and materials to promote and build
business including researching current employment market and future
employment trends, targeting viable companies within my areas of
specialization, and creating print and internet marketing materials
to attract targeted clientele.
> Cold/warm calling prospective clients for the purpose of augmenting
client base.
> Presenting services to potential clients through phone/email/in-
person presentations or RFP production.
> Establishing brand through a social media presence and frequent
networking to lend credibility to marketing efforts; regularly
attend networking events (GNMAA, Network at N9ne, Chicago After
Work, Cheeky, First Fridays, etc.)
> Maintaining and updating a database of candidate and client
information.
. Account Management:
> Accessing and producing immediate solutions to clients' temporary
and permanent staffing needs predominantly within professional
service firms with a concentration in legal staffing.
> Resolving interview and placement issues and emergency needs-24
hours a day.
> Providing clients' with detailed written profiles of candidates for
consideration, and providing thorough reference/background
information on each presented candidate.
> Maintaining contact with client throughout hiring and on-boarding
process to ensure customer satisfaction and continued business.
> Negotiating all contracts, rates, guarantees, and payment
guidelines with clients.
Interviewing Consultants, Inc. (www.icistaffing.com) Chicago, IL
7.2007-6.2009
Executive Sales/Account Manager/Senior Recruiter
Interviewing Consultants is a boutique staffing firm specializing in both
direct hire and temporary administrative, technical, marketing, and
accounting positions.
> Identical to duties and responsibilities held at The Midtown Group.
Medical Consultants Network (www.mcn.com) Seattle, WA
9.2002-6.2007
Network Development Manager (1.2006-6.2007)
Medical Consultants Network is a national disability management firm that
contracts with medical specialists to provide expert witness testimony.
> Promoted into a managerial role supervising a staff of 5-6
recruiters responsible for the recruitment and credentialing of
MCN's medical consultants.
> Assisted with national and international recruitment of medical
specialists for consulting purposes and allocated recruiting
assignments to recruitment team in order to provide efficient
service to diverse clientele.
> Trained new consultants on MCN's recruitment, credentialing, and
negotiation protocol and proprietary software.
> Wrote MCN Provider Recruitment Handbook and marketing materials
selling benefits of partnering with MCN.
> Created PowerPoint presentations detailing our credentialing and
recruiting services and presented them to our existing and future
clients including insurance companies and government agencies.
> Internally communicated with various national hiring managers
introducing existing/augmented provider network (written reports,
pivot tables, and phone communication).
> Managed rolling credentialing of 200,000 physician database:
implemented online licensure verification and other processes to
make credentialing more efficient and reduce company exposure to
litigation.
> Implemented/researched umbrella insurance plan for network
providers that lead to increased recruitment and created an
additional revenue source for MCN.
> Responsible for resolution of all consultant payment/report quality
issue in the hopes of a profitable and fair resolution for MCN.
Physician Recruiter (9.2002-1.2006)
> Located interested consultants (primarily Orthopedic Surgeons,
Neurosurgeons, Psychiatrists, and Chiropractors) utilizing
internet/database research, cold/warm calling consultants and
sending targeted mass mailings to desirable specialists.
> Verified consultants credentials (licensure, board certification,
actions against licensure).
> Created orientation materials and instructed the consultant on
MCN's provider protocol.
> Negotiated terms of the consultant's contracts to perform IMEs
and Peer Reviews for MCN clients: insurance carriers, state and
federal worker's compensation agencies, and law firms.
> Built provider network and produced provider submission to be
included in government RFPs.
EDUCATION:
Joliet Junior College Associate of Arts Joliet, IL
1999
University of Illinois at Chicago Anthropology/Political Science Chicago,
IL
RELATIVE SKILLS & SOFTWARE ABILITIES:
Advanced marketing writing and proofreading abilities; 8 years of contract
negotiating experience; 1.5 years management experience; RFP production;
Microsoft Office Suite 2003/2007-extensive experience with mail merges
within Word, PowerPoint presentation creation (not from template), and
Excel including pivot tables; database management: Andante, Smart, and
Placemate; back-up reception experience-multi-line; advanced internet
research capabilities; advanced social media exposure; and CBBI
Interviewing
REFERENCES:
Client, candidate, and management references provided on LinkedIn:
http://www.linkedin.com/in/eseversen
VOLUNTEER EXPERIENCE:
Loyola University, Mock Interviewer 2009-Present
Asked by the school to provide mock interviews, resume advice, and career
mentorship to students graduating from their paralegal program.
Previous Experience with: Chicago Cares, Poverty Action Network, KEXP
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