Customer Service Sales

Will L. Murray

**** ******** ****, **** ******, Md 21061

410-***-**** cell

410-***-**** Home

************@***.***

Good Morning:

I am actively seeking the vacancy with the opportunity in a

demanding, fast-paced multi-tasking office. I have had several years of

experience in this are and have been professionally equipped with a

multitude of skills. For Example:

. Customer Service and the ability to work well with all levels of

management;

. Can manage multi-tasking and ability to communicate effectively

making travel and meeting arrangements

. customer relations, excellent interpersonal skills and project

coordination experience

Throughout my career I have demonstrated for my employers an

exceptional facility for meeting organizational objectives and demands. In

addition to my customer service skills, I have skills in sales, office

management and a fast learner. Due to company downsizing in this

economical stress of today, my skills that I have acquired often been

utilized by employers; I am certain I would prove to be an asset to any

company or organization as well.

If my abilities meet the needs of your businesses, I would greatly

appreciate the opportunity of speaking with you personally at your earliest

convenience. I am available for employment immediately without

reservations.

Thank you for your time and consideration in advance.

Sincerely,

Will L. Murray

6413 Lacrosse Lane, Glen Burnie, Md 21061

410-***-**** cell

410-***-**** Home

************@***.***

OBJECTIVE: Administrative/Office Management Support entry level position.

Results- oriented, dependable and excels in fast-

paced environment.

EDUCATION: Anne Arundel Community College 2.9 GPA (current)

RETS Electronic School, Baltimore, Md. 3.0 GPA

EXPERIENCE: Administrative Assistant /Support Technician, Design

Collective

Incorporation

Baltimore, Md. 21202

November 2007- December 2008

Supervisor: Marvin Harris 410-***-****

. Strong communication skills, fielding telephone calls;

. Extensive software skills (MS Word, Microsoft Excel and

Access, Shared Database, Internet) filing and faxing;

. Coordinate, plan and responsible for ordering all office

supplies and materials;

. Schedule and arrange all meetings, liaison contacts;

. Track and update database system for vendors and clients;

. Sorts, distributes all incoming and outgoing mail for

distribution, order supplies;

. Type letters, memoranda, invoices and other indexed

documents according to an established system;

. Works closely with managers in other departments, such as

sales, on updating policies and procedures for client

services;

. Receiving and directing visitors, other duties as assigned.

Patient Representative, Patient Care Systems

Elkridge, Md. 21075

November 2005-November 2007

Supervisor: James Parsons 410-***-****

. Provide service calls for all home care, healthcare and

service sales patients;

. Sell medical equipment directly to physicians and other

medical professionals;

. Proven success in meeting and exceeding sales goals;

. Computer savvy with strong experience in MS Office;

. Invoicing and accounts receivable ;

. Document and track record of top sales achievement;

. Install patient equipment i.e.,(bed frames, air mattresses,

wheel chairs)

. Maintain and disinfect returned merchandise and stock for

future sales;

. Provide invoicing and quality assurance of equipment

reports for management;

. Ability to communicate and provide excellent customer

service to customers;

Will Murray

Page 2

Air Sealing Technician, Energy Services Group

300 Delaware Avenue Wilmington, DE

October2002-November 2005

Supervisor: Matt Benson 302-***-****

. Applying Styrofoam board around the perimeter of the homes;

. Inspecting the windows, heating and air conditioner systems

and water heaters to insure all utilities are " Energy Star

Program Standards";

. Performed "Blower Door Tests" for air leakage and offer a

way to quantify air sealing results;

. Performed service calls on a 24 hour basis;

. Measuring the relationship between air flow and pressure to

determine the size of the holes between indoors and

outdoors;

. Provide detailed information reports to technicians about

the location of the leaks;

. Identify shortcomings in forced-air distribution systems;

. Provide quick checks of ductwork to locate the areas that

deserve attention and verify results;

. Routine weather-stripping of doors and windows to reduce

overall leakage and;

. Provide routine monthly observation for moisture and

provide written reports to technician.

Additional Work History:

Inter Office Courier/Administrative Assistant

The Tech Group, Inc.

February 1993-September 2000410-***-****

Photostat Copier/Mailroom Assistant

Circuit Court of Annapolis

February 1990-May 1993

AVAILABILITY: Immediately

Contact this candidate