Customer Service Assistant

Ashley Lynds

**** *. ******** *** #**** E-Mail: *******@*****.***

Phoenix, AZ 85014 Cell: 480-***-****

Objective : To be a part of a professional atmosphere where I can use my management

and marketing skills to work with existing clients as well as develop new clientele and

help grow a successful business.

Summary of Qualifications

- Proven impeccable communication and interpersonal skills from customer service

experience

- Proficient in using Word, Excel, Access, PowerPoint, QuickBooks and Internet

applications

- Ability to learn new programs, concepts and tasks quickly

- Developed time management and organizational skills by balancing full time work

and full

t ime school schedules

- Superior multi- tasking skills and go-getter attitude

Experience

GBA GOLD, Administrative and Marketing Assistant

Implemented and maintained CSR software, day to day office management,

f inancial management of company with use of QuickBooks, personal assistant

duties for owner, collaborated and helped implement marketing materials,

helped establish and maintain client communication throughout sales process, in

charge of shipping and handling procedures, inventory management (June 2010-

Present)

Lieberman Companies, Executive/Personal Assistant

Answered multiline telephones, Opening and organizing mail, Maintaining

i nventory in

t wo locations, organizing and cleaning office, light business correspondence, use

of

M icrosoft Office Suite and Outlook to handle day-to-day office tasks (Sept 2009-

June 2010)

Troon Country Club, Server/Bartender

Assisted customers in ordering food and beverage, handled and solved customer

complaints, used time management to effectively serve all tables in an

appropriate manner, followed BEO’s to set up, follow thru and breakdown for

banquet events (Oct 2008 –July 2010)

Desert Mountain Country Club, Server/Bartender

Handled customer food orders, followed function sheets to set up and break down

banquets in a limited time frame, answered phones and made reservations for

large groups, trained new employees on computers and correct procedures and

duties (Sept 2006- April 2008)

A-1 Beauty Supply and Salon, Assistant Manager, Antioch, CA

Greeted customers in friendly manner, assisted customers with merchandise and

k nowledge of products, handled customer complaints to ensure repeat business,

ran daily close out and financial reports, assisted with ordering merchandise and

i nventory tracking, trained and supervised three employees (Nov 2003- Aug

2004)

E ducation:

Arizona State University, B.S. Degree May 2010

Major: Global Management and Leadership with emphasis in Marketing.

GPA: 3.3

Glendale Community College, Glendale. Associates Degree December 2008

Major: Business Administration.

GPA: 3.8

Contact this candidate