Customer Service Sales

*** ******* **** *********, ** 29670864-***-****( *************@*****.***

Scott P. Phillips

Objective

To find a position where my customer service/sales experience, education,

computer knowledge, and analytical skills can be used to fulfill my career

goals. I'm a hard worker and quick learner; I put a lot of pride and

integrity in my work. I'm customer oriented and I multitask with excellent

customer service.

Experience

4/2010-Present Forrest College Anderson, SC

Admissions Representative/Marketing

Responsible for recruitment for the college. In the few months I have been

at this position I have contributed to increasing enrollment by 25%.

Responsible for tracking student inquiries, applicants, and graduates as

well as generating and writing reports detailing the information.

Inform and assist prospective students concerning academic programs and

admissions requirements.

Design marketing, advertising, and recruitment materials.

Track marketing and advertising efforts.

Travel extensively throughout the region to represent FC at recruitment

functions such as high schools, business expos and community functions.

Schedule on-campus and off-campus visits and events.

2006-2009 Draisen Edwards Music Center Anderson, SC

Retail Sales Manager

Started with the company in Retail Sales. Duties included building and

maintaining a loyal customer base as well as servicing area musicians and

surrounding school programs.

After 7 months with the company I was given the added responsibility of

maintaining stock inventory and assisting in orders.

In March of '07, I was promoted to Retail Sales Manager. In addition to

sales I was in charge of managing part-time employees, scheduling, building

and maintaining floor displays, in-store marketing and advertising, and

personally handling customer concerns.

Held bi-monthly meetings to discuss store front inventory, company sales

plan and events, as well as helped in the development of a new company

handbook.

Taught private guitars lessons.

2003-2004 Defender Security-Clemson University Clemson, SC

Security Guard

Provided a high-profile presence in a 6 floor university library, monitoring

the facility to prevent loss and ensure the full protection of all

occupants.

Operated surveillance systems and patrol the grounds to protect against all

possible hazards.

Wrote informative reports to update management on all security matters.

Immediately responded to security violations, alarms, and other emergency

situations.

Exercised sound judgment and maintain confidentiality at all times.

2002 District 7 Operations Center Spartanburg, SC

Maintenance

Maintained the landscaping for all District 7 schools.

Built playgrounds for two elementary schools.

Re-organized the classrooms at the various schools.

1998-2001 Boys & Girls Club of America Spartanburg, SC

Youth Development Specialist/Activities Director

Developed and implemented programs for middle school youth that promoted

character and leadership; education and career; health and life skills; the

arts; and sports, fitness and recreation.

Earned certification in Character and Leadership Development through several

classes and seminars.

Tutored in math and science daily.

Chaperoned students on field trips and cultural events.

Worked collectively with other program staff, parents and volunteers.

Education

2009-Current Limestone College Gaffney, SC

B.S. Business Administration/Marketing

Graduation date: Dec. 11, 2010 GPA: 3.34

2004-2005 University of South Carolina -

Upstate Spartanburg, SC

1999-2001 Spartanburg Technical

College Spartanburg, SC

University Transfer Program

Skills

Peachtree accounting software, Microsoft Office 2007, Adobe Illustrator,

Adobe Photoshop, Microsoft Works, Windows OS Format, Mac OS, Strong

Interpersonal Skills, and Excellent Written and Oral Communication Skills.

References

References are available on request.

Contact this candidate