Manager Sales Representative
Resume:
Steven Allison
Anna, TX *****
Cell 469-***-****
Objective My goal is to obtain a responsible position that will
utilize my past job experiences and will provide me with
Attributes excellent opportunities and challenges.
Strong ability to maintain relationships with external and
internal customers.
Ability to work well within a team environment and be a
positive contributor.
Ability to plan, organize and prioritize responsibilities
in order to consistently meet deadlines and customer needs.
Flexible to work within established frameworks while also
being able to handle the unexpected, anticipate situations,
make decisions and take quick action.
Detail-oriented and conscientious with a strong work ethic.
Ability to handle confidential information discreetly.
Ability to work productively with little instruction on
day-to-day work.
Employment 2008-Present SCS Equipment Inc.
Dallas, Texas
Sales Representative
. Visit clients to talk about and demonstrate existing and
new products and services.
. Take orders for products or services.
. Arrange contracts and payment details with the clients.
. Arrange for delivery and/or pick up of products.
. Stock shelves with products, or suggest how products may
be displayed.
. Train clients about how to use products.
. Keep in contact with clients and answer their
enquiries.
. Deal with complaints and arrange for servicing of goods
if they are faulty.
. Find and contact potential new clients.
2007-2008 D.G.M Interiors
Anna, Texas
Commercial Interior Construction
Read schematics, blueprints, and/or technical manuals.
Ability to work effectively with a wide range of
constituencies in a diverse community.
Erecting metal walls.
Installing sheetrock, ceiling grid and tile, and door
frames.
2007- 2007 Alabama Heritage
Huntsville, Alabama
Construction Manager
Handle day to day operations of multiple jobsites.
Read schematics, blueprints, and/or technical manuals.
Ability to work effectively with a wide range of
constituencies in a diverse community.
Strong interpersonal and communication skills.
Skills in workflow analysis and management.
Knowledge of budgeting cost estimating, and fiscal
management principles and procedures.
Scheduling and coordination of all sub-contractors.
Field Measurement of work to and review / approval of
subcontractor invoices.
Interface effectively with city / county inspectors to gain
approvals
Contract for and manage demolition of structures on
development tracts.
Understand and applies contracts to assure compliance with
established terms and conditions.
Prepare regular written reports on contractor performance
and project status at various stages of a project life.
2004 - 2006 Lennar Homes McKinney, Texas
Construction Manager
Provide direct oversight on jobs that are experiencing
operational, safety, cost and/or schedule problems to
support the scope, schedule and cost.
Oversee project completion requirements including
demobilization of contractors/crews, recording of as-built
information, and compensation to customers.
Provide direction to construction crews and other
responsible personnel as required to complete projects
safely, on time, and on budget.
Observe contractor work practices and raise to the
attention of the area manager any practices that appear to
be non-compliant with a OSHA safety requirements.
Interface effectively with city / county inspectors to gain
approvals
Contract for and manage demolition of structures on
development tracts.
Understand and applies contracts to assure compliance with
established terms and conditions.
Prepare regular written reports on contractor performance
and project status at various stages of a project life.
Customer Care Representative
Oversee approximately 1000 homes - 5 subdivision within
three cities - Frisco, Plano & McKinney, Texas.
Ensure all warranty issues are promptly addressed and
handled in accordance with the established policies and
quality standards while providing high level of service to
all customers.
Scheduling appointments with homeowners to review service
requests and determine the action to be taken. Scheduling
trade contractors to return to homes and perform service
work. Inspecting completed work to ensure it meets the
established quality standards.
Tracking the status of incomplete service requests and
following-through to ensure their proper completion.
Identifying and analyzing recurring warranty issues and
working with construction to develop ways to prevent them.
Good listener - Resolving conflicts with homeowners who are
unhappy as a result of service issues.
When necessary, saying 'no' to a homeowner in accordance
with the established warranty policy.
Getting results through a non-employee workforce (i.e.
trade contractors).
Provide information within a timely manner to potential and
existing customers that inquire via the Internet, mail,
telephone and email.
2002 - 2004 Thyssen Krupp Tyler, Texas
Elevator Mechanic
Repair and maintain elevators, dumbwaiters, conveyors, and
moving stages.
Install, replace, maintain and repair electrical motors,
wiring controls, alarms, lighting, mechanical and hydraulic
mechanisms and devices typical of elevators and other type
lifts.
Perform safety tests, including no load and full load tests
in accordance with state regulations.
Disassemble, repair and reassemble hydraulic pumps. Replace
seals and packing in jacks, pumps, motors and gearboxes.
Diagnose malfunctions in electronic circuitry and relay
systems and perform or coordinate the repair of electronic
circuitry and control systems, including the replacement of
electronic relay components. Inspect, test and adjust
electronic elevator control boards.
Read and interpret blueprints, sketches, specifications and
wiring diagrams.
Repair or replace motors, cables, door mechanisms, valves,
and a variety of other electrical and mechanical components
used in an elevator or conveyor system.
Education 2002 Anna High Anna, Texas
PC Literate
MS Word Excel
WebBase Software Word Pad Outlook
Certified Training in Build-Pro Trg Cert.
IAQ - Indoor Air Qualified Cert
40 Hours OSHA Training
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