Technician Customer

Patrick G. Arellano

**** ****** ** ****:805-***-****

Oxnard, Ca 93033 E-mail:***********@*****.***

EDUCATION

Associate of Applied Science in Electronics and Computer Technology

DeVry University, Southern California

Graduation: October 2003

RELEVANT COURSEWORK/HARDWARE SKILLS

Electronics Digital Fundamentals Intro To Micro Processing

PC Systems and Networks Technical Math Communication Systems

Technical Communications Wireless Communication Technical Integration

Applied Physics Cisco LAN Cisco WAN

Orcad MP Lab Embedded Micro Processing

Digital Multimeter Oscilloscope Power Supply

Logic Probe Multisim 2000 Functional Generator

Data and Fiber Optic Communication

SOFTWARE SKILLS

Microsoft Word Microsoft Excel Microsoft Access

Microsoft Visio Microsoft Project Lotus Notes

WORK HISTORY

Coinstar Incorporated, Bakersfield, CA September-2005 – August 2009

Field Technician

Install, repair, calibrate, test and maintain equipment at customer locations with minimal supervision. Use of

test equipment and simple hand tools. Maintain spare parts inventory, tools and manuals. Responsible for

time management, expense control and assigned company equipment. Report quality or technical problems.

Communicate with other departments, supervisors/managers to resolve customer and site issues. Maintain

good customer relations. Provide coin/cash handling and transportation. Push/Pull 600 lb. coin bins.

Megastar Financial Services, Van Nuys, CA November 2003 – January 2004

Jr. Loan Processor/Office clerk

Review loan package for missing documents and or signatures, verify information

of employment, and pre-pare loan packages for shipping to lenders. General

office duties, filing, copying, light phones, and running errands.

DeVry University, West Hills, CA March 2001 – October 2003

Student

Completed Associates Degree in Electronic Computer Technology

Document Systems, Ventura, CA December 2000 - March 2001

Driver/Installation Technician

Pick up and deliver copiers and network printers for new and existing customers. Assemble copiers and

printers prior to scheduled delivery. Install copiers or network printers. Troubleshoot any errors that may

occur. Train customer’s personnel on the use and options of equipment being installed. Assist field

technicians as needed. Service copiers and network printers on trained issues. Responsible for upkeep of

delivery truck.

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