Customer Service Sales
Resume:
Brian A. Lee
***** ******** ** * *******, WA ****8 Cell: 253-***-****
*****.*.*******@*****.***
Good Day,
I am applying for the position you have posted. I'm looking to transition to a local company where I
can grow and excel while contributing my talents and expertise. I feel that I have done exactly what
you have posted and that I will be able to bring my skills to your company and form a mutually
beneficial relationship.
Samples of my highlights include:
• I am very capable in scheduling installs, maintenance, and other appointments as needed.
• I have excelled through all my training and very often lead the class.
• I am proficient at managing my time and I am very detailed oriented.
• I have experience in ordering materials, maintaining and monitoring stock, and reporting.
• I have experience in professionally handling customer inquiries and complaints.
With these skills, and many more, I feel I am able to bring my talents and expertise to your company.
Thank you for taking the time to review my letter and resume and considering me for the position you
have available. I look forward for the opportunity of becoming a valued member of your team. Please
feel free to contact me at anytime either email or phone.
Respectfully yours,
Brian Lee
Brian Lee
Brian A. Lee
13726 Meridian Pl W Everett, WA 98208 Cell: 253-***-****
*****.*.*******@*****.***
Objective
Seeking a position as a valuable member of a team where I can utilize my skills
and promote throughout the company. With my skills, achievements, and ability to
work with personnel, I will bring along my expertise and determination to grow
within work place.
Wired Fox Media LLC. Everett, WA November 2009
Employment
Current
Customer Service/Install Supervisor
Responsible for organizing and coordinating office operations
and procedures in order to ensure organizational, effectiveness,
and efficiency. Reported to the Senior Management and
responsible for providing office management services,
supervising office staff, and maintaining office records.
Designed and implement office policies, establish standards
and procedures, organize office operations and procedures.
Supervise office sales, and install staff, monitor and record long
distance phone calls, prepare time sheets, invoices, control
correspondences via email. Reviewed and approved supply
requisitions, update organizational memberships, maintain
office equipment.
Precision Pre-hung Door and Cabinet Fife, WA December 2007 – October 2009
Inside Sales
Received, by telephone, fax or email requests, quotations, orders, deliveries, and
lead times from customers. Made quotations on standard items, wrote orders, and
relayed pertinent order information to customers. Coordinated with other
departments in handling purchase orders and provided service to customers.
Performed duties with marketing department where customer contact is a prime
responsibility.
Call Center
Answered phones to respond to orders, general customer inquiries, invoice
questions, customer complaints, billing, service, production, estimate
appointments and emergencies. Outbound calls sales and inbound call sales and
up-sell. Projected a professional image through phone interaction. Generated
customer thank you letters, and provided on-the-job training for new employees.
Level II Installer
In this position, I was lead in new homes and remodels, Responsible to deliver and
install cabinets, doors, curvature open rails, arched wrapped windows, shadow
boxing, and wall details with chair rail. I have excelled in millwork from base and
door trim to crown molding on vaulted ceilings. Worked and succeeded other
fields of carpentry that includes framing houses, installing sky lights, installing
kitchen islands, and many other high end finish work and items.
Trim Time LLC Eatonville, WA December 2006 – December 2007
Level III Installer
Successfully completed entry level work that includes setup of all work equipment,
layout of all materials, and gathering any needed supplies. Installed everything
from millwork, doors, cabinets, window sills, and all other materials. I learned the
overall trade and have excelled in all aspects of my training.
Education Bethel High School Spanaway, WA
Clover Park Technical College Lakewood, WA
Contact this candidate