Customer Service Administrative Assistant

Whitney Adams

*** **** **.

Westminster, MD *****

410-***-****

********@*******.***

OBJECTIVE Administrative Assistant position in the Washington, DC area.

EDUCATION University of Maryland-Baltimore County

2008-2009

Financial Economics Baltimore, MD

Carroll Community College 2007-2008

Associates of Arts General Business Westminster, MD

West Virginia University 2005-2007

Accounting Morgantown, WV

COURSE WORK

Computer Science

. Intermediate Accounting

. Business Law

. Introduction to Marketing

. Financial Economics

EXPERIENCE Distinctive Solutions, Inc. Jan. 2010- April 2010

Account Representative Lutherville-

Timonium, MD

. Teaching co-workers about Verizon products and services.

. Explaining to potential clients, why changing their plan

will be more beneficial for their business in the

future.

. Letting customers know what their options are for the

future to allow them to make the right decision for when

their current contract is up.

Ruby Tuesday, Inc. May 2006- Present

Waitress/ Bartender

Westminster, MD

. Take customers orders, bring drinks, and place orders.

. Keep and maintain the restaurant in a presentable

manner.

. Handle cash and credit card transactions.

. Build customer relationships.

SKILLS

. Exceptional customer service experience skills

. Great organization

. Excellent knowledge of Microsoft Office Programs (Excel,

PowerPoint, Access, MS Word)

. Wonderful ability to multi-task

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