Customer Service High School

***** * ***** **., ********, AZ, ***** •623-***-****•**********@*****.***

Anais Rivas

Objective

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Active listening skills

Strong organizational skills

Energetic work attitude

Store maintenance ability

Telephone inquiries specialist

Top sales performer

Customer service expert

Telecommunication skills

Adaptive team player

Employment History

May 2014 - present

Picker

Replenished merchandise shelves with items from the stockroom

Pick out customers products

Examine each product Amazon, Phoenix, AZ

September 2012- December 2013

Passenger Assistant

Trained (6) new employees quarterly

Responsible for ringing up customer in a timely manner and guaranteeing high level of customer service

Assisted passenger to and from flight as well with their luggage and to their transportation

Airserv, Phoenix, AZ

September 2012- December 2012

Cashier

Worked as a team member performing cashier duties, product assistance.

Cleaning Successfully interacted with customers and retail buyers to expedite order

West Taco, Phoenix, AZ

February 2014 Broker

Work under strict deadlines and responded to service request and emergency call-outs

Provided a service to CDL Truckers Truckerreservation, Glendale, AZ

Education

May 2010

February 2014 High School Diploma

Master Broker Raymond S. Kellis, Glendale, AZ

LoadTrainig, Youngtown, AZ

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions

Assisted customers over the phone regarding store operation, product, promotion, and orders

Multitasking

Cashiered with two cash registers at once to maximized customer flow

Customer Assistance

Worked With Company system live support and diligently completed all assigned tasks working overtime as needed

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