Sales Administrative Assistant
Resume:
VALERIE RADCLIFFE
Morrow, OH 45152
*******.*********@****.***
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SUMMARY
An experienced Administrative Assistant and Sales Support Assistant with
skills in multi-task management, customer support and reporting systems;
A motivated and self -disciplined professional with strong organizational
skills and attention to detail; Develops and maintains good working
relationships with both customers and staff.
EXPERIENCE
JOHNSONDIVERSEY, Cincinnati, OH 1996 -
2009
Consumer Branded Professional Products
Administrative Assistant/Sales Support Assistant
Provided support for Vice President of Distribution as well as being
responsible for the direct support to Eastern, Canadian and National
Account Division Managers, which covered three divisions, totaling over $31
million dollars in sales, with total company sales of $168 million in 2009.
Administered sales/marketing programs to assist division managers,
customers and broker sales reps, working with average of 135 people on a
daily basis
. Scheduled all meetings and travel arrangements.
. Coordinated and scheduled annual off site review meetings for broker
rep groups and compiled all sales reports.
. Coordinated all support required for distributor/local tradeshows,
including reserving booth space, processing all payments, making hotel
arrangements, shipping product samples and literature and
communicating with rep to ensure their knowledge of all show details.
. Maintained key accounts within budget by providing proper sales
tracking and summary information.
. Resolved a wide variety of sales related issues and problems from
customers, broker reps or division managers with timely response and
follow up.
. Kept tracking records up to date for customer payments and supporting
documentation for departmental budgets
. Reduced distributor deductions by over $125,000 within a 9 month
timeframe by working with them closely on promotions with rebates
VALERIE RADCLIFFE - Page 2
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DRESSER RAND, Hamilton, OH 1992 - 1996
Administrative Assistant
Managed schedule and travel arrangements for Regional Sales Manager.
Efficiently performed typing, dictation, faxing and other administrative
support functions.
. Increased efficiency by coordinating workflow of incoming
correspondence to various sales reps.
. Processed expense reports.
. Maintained database for quoting activity as well as the Master
Equipment List.
TOWN OF HANOVER, Hanover, MA 1989 - 1991
Planning Board Secretary
Provided administrative support to Town Planner as well as 5 board members.
Scheduled hearings and submitted site plans to all appropriate
departments. Attended board meetings and transcribed minutes of the
meetings. Set up spreadsheets to monitor site plans subdivision tracking
forms and for the Planning Board budget. Prepared departmental payroll,
and edited text for annual bylaws.
MACKEY'S CONTRY BARN, Hanover, MA 1981 - 1988
Sole Proprietor
Sole proprietor of a home furnishing specialty store with annual sales over
$200,000;
Responsible for hiring, training and supervising 3 employees in a service
oriented business with personal attention. Responsible for all office
functions including accounts payable, payroll, inventory control and
purchasing.
EDUCATION
Berkshire Community College, Pittsfield, MA
Office Management and Medical terminology courses
Winthrop High School Graduate, Winthrop, MA
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