Mary Ann Riera
Phoenix, AZ 85023 *******.*****@*****.***
Phone: 602-***-****
Alt: 775-***-****
OBJECTIVE:
I am seeking a medical position as a receptionist or scheduler. I am very
experienced with surgery, procedure and appointment scheduling.
MAJOR ACCOMPLISHMENTS:
At former jobs I have always been a team player and always
got along with other employees. I have remained friends with
my former co-workers. While working for Dr. J.D.
Hoff I was voted employee of the month twice for my
outstanding contributions and excellent attendance record.
EXPERIENCE:
October 2008
to
June 2009
September 2007
to
October 2008
March 2007
to
August 2007
November 1999
to
August 2003
Family / Volunteer Work Texarkana, TX
Customer Support
Relocated to Texas to take care of my daughter who was having a difficult
pregnancy. Did volunteer work and some temporary work during this period of
time.
Sierra Eye Associates Reno, NV
Scheduler
Receptionist and scheduling duties included answering a large volume of
incoming calls and scheduling appointments for a group of Opthamologists
while taking messages and
prioritizing them. Responsible for returning a large volume of calls in a
timely manner. Filled
in for the medical record department making charts, filing, and pulling
charts for upcoming days. Also responsible for data entry of new patient
information and answered patient questions efficiently.
Human Resource Network Reno, NV
Front Office Receptionist
Worked as a receptionist, responsible for all front office duties including
answering a large volume of calls for a new Urology practice. Scheduled
appointments, entered new patient information and returned messages.
Responsible for all medical record duties and patient payments, posting
payments and making bank deposits.
Gastroenterology Consultants Reno, NV
Phone Receptionist/Procedure Scheduler
I was solely responsible for phone reception, answering and routing calls
for a group of ten Gastroenterologists while taking ;messages, prioritizing
them and did so effectively and efficiently. Returned a large volume of
phone calls in a timely manner while scheduling appointments. Assisted in
all other departments After one year I was promoted to the scheduling
department. I was responsible for scheduling complex procedures thoroughly
explaining preps, procedures and scheduling outside testing at appropriate
hospitals. I was also responsible for training new phone receptionists..
EDUCATION:
Career Building Center Reno, NV
Certificate Computer Classes
Classes included Word, Excel, Quickbooks. Career building
and writing workshops with some ICD-9 and CPT coding.
College of San Mateo San Mateo, CA
Vocational Nursing Nursing
SKILLS:
Word, Excel, Quickbooks, ICD-9 and CPT coding. Familiar with E.M.R., Atek,
Medisoft, Medical Manager, Millbrook, Missys and Versyss software programs.
I type 40 w.p.m. and use adding machine by touch. Efficeint with 12 line
phone system.
INTERESTS:
Interests include exercising, reading, dancing and keeping in touch with
friends and family.