Engineer Quality
Resume:
D e a n C o r n w e l l
Milton Mills, NH 03852
*****@*********.***
603-***-**** Highlights
Quality Assurance for rubber, medical, and computer industries.
Microsoft Office, Access, Excel, Powerpoint, JDE inventory software.
ISO 9000 Lead Assessor, AS9100, TS, & 5S Coordinator Experience
Customer Returns: Root Cause Analysis, Corrective / Preventive Action
Compiling FAIRs & PPAPs, FMEA Updates, Process Control Plans, & Process
Flow Charts
Process Mapping, & Technical Writing Expertise,
JDE, Lean Principles, & Document Controller Experience,
Host for Customer and Regulatory Audits
Experience
Trelleborg Sealing Solutions, Somersworth, NH
2009 - 2010
Quality Manager
1. Handle customer complaints. (Saved two customers from going to another
source by staying in contact and finding solutions to critical problems
within 5 working days)
2. Create IMDS (International Material Data Systems) submissions.
3. Capture and document technical expertise for Trelleborg Tijuana and
Northborough, MA
4. Coordinate PPAP (Production Part Approval Process) and FAIR (First
Article Inspection Reports) schedules.
5. Provide Risk Assessment and Gap Analysis as required by customers.
6. Facilitate Material Review Board
7. Host customer visits
Thermo Fisher, Portsmouth, NH 2005 to 2009
Quality Supervisor
1. Prioritized inspection work schedule; reduced late orders due to late
inspection from 12 per week to zero.
2. Managed Quality Department for 3 shifts, (Interacted with each shift)
3. Responsible for calibration process for entire manufacturing plant,
scheduled semi annual calibrations
for 12 different departments.
4. Established and managed stability process for soap products, worked with
Canadian Analytical to track trends, generated reports for management.
5. Scheduled and performed internal audits to FDA CGMP, Part 820
regulations.
6. Managed and completed inspections on customer returns within 5 working
days.
7. Trained department on new procedures and ECOs to reduce lots shipped
without updated inspection.
8. Performed corrosion checks on glass slides.
9. Team Lead for Practical Process Improvement (PPI) Teams. One project cut
scrap by 25%, increased yield 4%.
Trelleborg Sealing Solutions, Somersworth, NH
2001 - 2005
Quality Engineer
1. Scheduled and performed internal audits to ISO 9002.
2. Coordinated and hosted 3rd party external audits. My timely responses
to corrective actions improved customer relations, particularly with
aerospace customer Honeywell.
3. Researched and corrected customer complaints, through review of
manufacturing process or customer use.
4. Worked with FMEAs, PPAPs, and FAIRs.
5. Developed Process Control Plans and Process Control Charts for all
Aerospace products.
Celestica, Exeter - Portsmouth, NH (Hewlett Packard, Apollo.)
1984 to 2001
Lead ISO Assessor
1. Assisted engineers in trouble shooting and development of procedures.
Coordinated and documented, the work steps at each station before
releasing the new or revised process to the production floor.
2. Site Document Controller, assigned control #'s to procedures and
forms, archived, distributed & obsoleted.
3. Scheduled and conducted internal ISO audits bi-weekly, reviewed
results to ensure CAs were effective.
4. Facilitator of Quality Improvement Team, kept teams focused, aided
in data gathering related to issues, interpreted data, formed action
plan, monitored, reported, and distributed improvements as applicable.
5. Developed training and conducted classes in corrective action
process as part of ISO orientation.
6. Leader of team to transfer all Quality Controlled Documentation from
Interleaf to Word to QMX.
Other Training / Education
2010 QSG Statistics Workshop
2004 QSG Process Mapping Workshop
1993 Perry Johnson Inc; ISO 9000 Lead Assessor Certification
Hesser College AS Computer Science
Philip S. Barton Award for Leadership
UNH Thompson School AS Civil Technology & Animal Science
US Navy Sea Bees
Hello,
I have been a Quality Supervisor and Quality Manager as well as a
Quality Engineer for various manufacturing companies and I am at ease
filling any of these roles. I have experience in the following industries;
computer, fabric reinforced, rubber diaphragms (for automobiles &
aircraft), and medical microscope slides. I was a novice to each product
when I started and I quickly became very competent with those products.
Some people wonder if I am a "hands on" person and if I can go from
management to being an individual contributor. The answer to both is, yes.
Although I have managerial skills, I am perfectly comfortable with no one
reporting to me.
Often times, I would host a customer or regulatory audit in the
morning and in the afternoon I would be using a pallet jack to move
material. I know what needs to be done and I make sure it gets done. I
can lead, I can follow, and I can work on my own. I don't have a
preference because the important thing is to get done what the company
needs done.
I am dependable, trustworthy, intelligent, responsible and diligent.
I am approachable and I get back to people. I own my mistakes, learn from
them, and work very hard not to repeat them.
I have extensive Corrective and Preventive Action experience and do
not offer a root cause until I have walked the process. I also have
extensive experience in internal auditing experience to ISO 9001 and
maintaining requirements for TS and AS9100 standards.
At Celestica and Thermo Fisher, Continuous Improvement Teams are a
way of life. I have very good process mapping skills and I always walk the
process before recommending a course of action.
Although I do not have 120 college credits for Bachelor's Degree, I
do have 154 college credits covering three Associate Degrees. The point
is, I love to learn and I enjoy teaching as well.
I can do this job. If you hire me, you'll never regret it.
If any of this sparks your interest, I look forward to hearing
from you.
Respectfully,
Dean Cornwell
*****@*********.***
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