Project Manager Customer Service
Resume:
James Lanfersieck
San Diego, CA 92129
************@*****.***
To whom it may concern:
Please find my qualifications regarding the open Database Developer
position with your company. I am confident I would be a valued
contribution to your management team and I am available to discuss the
opportunities at hand.
I can describe my attributing qualities as personable, professional, and
detailed oriented. I have strong communication and analytical skills that
stem from my acute ability to listen attentively and focus on the issue at
hand to ensure an efficient resolution to the challenges and
responsibilities encountered. Strong people skills translate to excellent
customer service, system development and training efficiency.
The Master of Information Systems (MIS) program provides the knowledge to
successfully apply information systems theory and principles to address
real world business opportunities and challenges.
My Development experience includes working with Visual Studio 2008, 2005
(.net) and Visual Basic 6.0 on Windows 2000 and XP Professional platforms.
I've worked with databases through an ODBC connection using a SQL object
to manipulate data within the office suite products. In addition I have
experience with the following, ASP.Net, Crystal reports, master pages,
Component one (reporting software) Front Page, Visio, Microsoft Office
Suite (Access, Excel, Word, Outlook, PowerPoint), Microsoft SQL Server 2005
and 2008 along with reporting services and stored procedures.
As a licensed Loan Officer, I have extensive experience with many facets in
the Mortgage This position requires me to perform the functions as a
Project Manager for the financial aspect of each transaction. The success
of my position is a result of strong communication and delegation skills to
administer and coordinate all key players necessary to make the
I presently seek employment as a Database Developer where I can grow and
gain new experience and in return offer a commitment to hard work with
quality results in exchange for a salary that is market acceptable. I
believe my experience and qualifications will complement your company, and
as a result, I prefer to meet with you personally to discuss the
opportunities at hand.
Thank you for your time and consideration.
Sincerely,
Jamie Lanfersieck
James Lanfersieck
12814 Texana Street
San Diego, CA 92129
************@*****.***
PROFESSIONAL EXPERIENCE
WELLS FARGO HOME MORTGAGE ( Home Affordable Mortgage February 2010 -
Program) Current
Level 1 Underwriter (Contract Position)
Determine customer's eligibility for a loan modification under the
H.A.M.P. guidelines.
Developed a custom database using MS Access to track and speed up the
reviewing process.
Developed custom forms in Ms Access to promote a paperless system.
Prepare custom reports for management to communicate productivity.
Contact customers to obtain necessary information and provide status.
Perform calculations such as current income and debt ratio figures.
ASAP Data Solutions (Software Development) - Current
Independent Developer
Microsoft Visual Studio 2008 (see developer skill
set and experience below)
SQL Server 2008 Developer (See SQL skill set
below)
San Diego Data Pro's (Software Development) - December 2008 -
Developer (Spot work) Current
BARRATT AMERICAN (Broker/ Builder) - Loan Officer October 2002- August
2007
Achievements
Developed a Processing Database/ Tracking System
Project Manager - Client Relations, Pricing, Scheduling, Delegation,
Product Awareness, Market Conditions, Product Knowledge, Feasibility.
Highest Gross Income level 2005, 2006.
Customer satisfaction above 85%.
Achieved President's club status 2004, 2005, 2006
NEW HOMES MORTGAGE (Broker/ Banker) - Loan Officer October 2001 -
September2002
REAL ESTATE SALES - (Coldwell Banker) - Buyers September 1998 -
Agent October 2001
UCLA EXTENSION -(Financial Services) - Financial May 1994 - September
Analyst 1998
EDUCATIONAL ACHIEVEMENTS, ASSOCIATIONS AND SKILLS
University of Phoenix
Masters in Information Systems ( GPA 3.9)
California State University, Northridge.
Bachelor of Science Degrees, Real Estate.
Bachelor of Science Degree, Finance.
Delta Sigma Pi - Professional Business Fraternity
Real Estate License, State of California
San Diego .Net Developers Group
Mama's Kitchen - San Diego Volunteer work
Current Projects
1. Doc Manager
A typical business requirement is to distribute various documents to
employees and have the employees acknowledge that they had received the
information. The features of this system are to allow an administrator to
introduce documents to a viewable platform and track user activities. Users
of the system can access the system via a valid user id and password,
select from a controlled list of documents, view save or print, Then
answers a brief survey and even respond to the administrator with questions
or concerns.
This system is created using the following technological tools;
Visual Basic, developed using Microsoft Visual Basic 2008
Microsoft SQLServer (2008) for storing data
Master forms
Stored procedures
Triggers
Authentication
Data encryption
File transfer protocol through an upload option
Real-time or demand reports created using Crystal Reports.
2. My Pipeline
This application can be described as an enterprise web based database that
allows administrators to track the status or remaining open objectives
needed to be satisfied before a file can advance through a work flow. This
system allows users who have interest in progress of a file, such as buyer,
loan officer, processor, manager to obtain status on files and take action
where they feel is needed. Real Time access to information is controlled
through the configuration of user rights.
This system is created using the following technological tools;
Visual Basic, developed using Microsoft Visual Basic 2008
Microsoft SQLServer (2008) for storing data
Master Forms
Stored procedures
Triggers
Authentication
Data encryption
File transfer protocol through an upload option
Real-time or demand reports created using Crystal Reports.
3 Lookie Loo
This application is designed to aid Real Estate Agents, primarily
residential with the tracking and reporting of potential buyer activity.
This system will allow agents to record buyer comments, opinions made
during private showings as well as open house and then present this
information in a professional manner to the clients or peers.
This system is created using the following technological tools;
Visual Basic, developed using Microsoft Visual Basic 2008
Microsoft SQLServer (2008) for storing data
Master Forms
Stored procedures
Triggers
Authentication
Data encryption
File transfer protocol through an upload option
Real-time or demand reports created using Crystal Reports.
Software Developer - Emphasis in Mortgage/ Banking Industry
Over five years experience with data access and manipulation, I have ample
experience with various relational database scenarios, primary exchanging
and manipulating data with SQL 2005 & 2008. The following is a list of
the various application resources I have worked with and or studied.
Developing Languages Software Packages Development Skills Education
ASP. Net MS Windows XP Pro Master Pages Visual Basic 6.0 - basics
Visual Basic.Net MS Windows 2000 NT Web Forms Visual Basic advanced
C# MS Office 2000 - 2007 Work Flow Graphic Arts SQL Commands
Ajax
Database (SQL 2008)
Relational
Quires/Views Visio 2003
MS Visual Studio 2008
SQL 2005, 2008 Dev
Adobe Flash
Adobe Fireworks User Authentication
Management Concepts
Best Practices
Requirements Documents ADO.NET Construction Management
Estimation
Scheduling
Que's VB 6.0/ Interdev 6
Sam's Db, ASP, SQL 2nd Ed. TSQL
Design Concepts
Diagramming
Stored Procedures
Triggers
Reporting Services (SSRS)
Integration (SSIS)
Crystal Reports
MS Expression
Menu Navigation
Dynamic Pages
User Controls
Development Life Cycle
Trouble shooting
Object Oriented design
Timeline
Customer Feedback
From: Chris Amesbury [mailto:*****.********@*****.***]
Sent: Thursday, June 10, 2010 1:26 PM
To: Krome, Jacquie
Cc: Lanfersieck, James
Subject: Great work - James Lanfersieck
Hi Jacquie,
I wanted to take a minute to reach out to you and let you know about the
excellent service I have received from one of your most-valuable employees.
In the short time that I have worked with Jamie, he has always been very
professional, polite and a pleasure to work with. He has returned both
voicemails and emails in a timely manner and has provided a great amount of
detail answering every question I have been able to come up with.
After having worked with so many Wells Fargo Reps over the past 3 years, it
has been refreshing experience to work with someone like Jamie who has
made this current situation a positive one.
I look forward to remaining a valued Wells Fargo customer and hope that
Jamie receives the praise and positive recognition for his hard work and
excellent customer service. He is a true asset to your team and
organization!
Please feel free to call/email me with any questions.
Thank you,
Chris Amesbury
Contact this candidate