Customer Service Medical Assistant

OBJECTIVE

Patient focused Medical Assistant with excellent organizational skills,

willing to help any team member in order to facilitate patient care and

always approach life and work with a positive and sunny disposition.

SKILLS AND QUALIFICATIONS

< CPR Certified HIPAA Certificate Medical Terminology

Anatomy & Physiology Instrument Sterilization Phlebotomy

Vital Signs Taking EKGs ICD and CPT Codes

Wound care Injections Urinalysis

WBC/RBC Pharmacology Casting

First Aid Certified HCT/HGB Microsoft Office

Keyboard MediSoft Customer Service

EDUCATION

Graduate, Medical Assistant Program

Concorde Career College, Kansas City; Graduation: July 2010

Cumulative G.P.A.: 3.6

High School Diploma

Southwest High School, Kansas City, MO; Graduation: May 1997

PROFESSIONAL EXPERIENCE

St. Luke's Physicians Group Externship (240 clinical hours)

Overland Park, KS 05/10-07/10

< Vital Signs.

< Injections.

< Assisted physicians with Women exams.

< Front office duties.

< Faxed and mailed prescriptions.

< Filed medical charts.

< Blood draws.

< Assisted with EKG's.

Internal Revenue Service Tax Examining Clerk Kansas City, MO

01/09-05/09

< Performed full range of corrections to taxpayer accounts.

< Initiate and sent correspondence to taxpayers and/or third parties.

< Received and analyzed taxpayer inquiries.

Universal Engraving Customer Service Rep Lenexa, KS 08/07-

03/08

< Entered customer's orders.

< Answered inquiries about orders.

Allied Staffing Mail Clerk Lenexa, KS 03/07-07/07

< Sorted mail daily.

< Cleared and sorted mail through internal customers.

Rose International Staffing Data Entry Clerk Kansas City, MO 10/06-

1/07

< Supplied access codes to specific programs and software.

< Changed and deleted passwords and access codes at companies requests.

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