Testing Sales

Kavitha Komalla

Ph: 480-***-****

[pic]

E-mail: *************@*****.***

Professional Summary:

. Over 6+ years IT experience in Software Test Design, Test Planning and

Test Implementation for software projects.

. Over 4 years of experience in Automation Testing using QTP.

. Well versed with QA Methodologies and Software Development Life Cycle

(SDLC).

. Experience in designing Test Scenarios from Use cases, BRDs using HP

Quality Center.

. Proficiency in development, execution, and maintenance of Test plans,

Test scripts and Test cases.

. Confers with hardware and software engineering personnel to resolve

problems related to specifications and associated test

plans/procedures.

. Expertise in Test Planning, Test Scripts preparation, Run Plan

preparation, Test execution and defect reporting for Compliance

Testing.

. Highly experienced in planning the Test execution strategy based on the

number of mainframe batches available within a specified timeframe.

. Involved in preparing Test Scripts and executing the test cases for

System Testing, Functional Testing, Integration Testing, Regression

Testing, Performance Testing.

. Proficiency in handling VSAM files through FILE AID and running Jobs

through JCL in TSO.

. Highly experienced in analyzing the Business Requirement Document (BRD)

and preparing the Test Plan and Estimations based on the requirements.

. Good Experience in P&C Insurance and Credit Cards Financial Domains.

. Effective defect reporting and tracking using tools like Quality

Center, Test director, Lotus Notes, Facets and Changepoint.

. Knowledge on writing SQL, testing batch errors using SQL Statements.

. Experience in XML Testing and database system like SQL Server, Oracle.

. Familiar with configuration management tools like VSS, Project Work

Room.

. Expert in Manual and Automation Testing using Automation Testing Tools

like QTP, Load Runner, Test Director and QC.

. Expertise in Keyword driven frame work and VB Script.

. Expertise in data driven testing and creating reusable functions.

. Experience in designing scenarios to specify Ramp Up, Ramp Down and

Duration to depict varying amounts of user load on the server at any

given moment.

. Performed Load and Stress testing using Load Runner.

. Responsible for recording various kinds of scripts using Load Runner

Vugen

. Mentored team members on business knowledge, product education,

standard/best practices and time management.

. Implementing Standard templates for typical tasks based on the Client

needs.

. Excellent analytical and interpersonal communication skills.

. Quick learner and excellent team player, ability to meet tight

deadlines under work pressure.

. ISTQB Certified Tester.

Technical Skills:

Testing Tools: Quick Test Pro (QTP) 9.2/9.0/8.2/8.0, VisionPlus

Management Tools: Quality Center 9.2, Test Director8.0/7.5/7.2/6.5/6.0

Performance Tools: Load Runner 9.1/7.8/7.02

Databases: DB2, SQL Sever 2000/2003

Operating System: Microsoft Windows 98/ 2000/ XP, AIX, IBM Mainframes

Environment: Client/Server, CICS, Web Application

Scripting Lang's: VB Script

Languages: C, C++, Java, and COBOL

Other: Lotus Notes, Changepoint, Nautilus, Facets and MS VISIO

Work Experience:

Client: 21st Century Insurance

Location: Wilmington, DE

Date: Sept 2008 - Oct 2010

Role: QA Specialist

21st Century Insurance is an Insurance company deals with Auto,

Property and Causlaty Insurances. This application is a Java based web

application with MainFrames interface, developed to streamline the

daily transactions of the company. This project involves mainly

testing of Sales, Policy management, Billing and Underwriting

applications. Testing of these systems involve both Manual Testing and

Automated Testing using QTP(9.2).

Responsibilities:

. Working with Business Users and Developers to create complete test plan

accordingly to the high level project schedule.

. Providing manager with detailed estimations of the work effort

involved in the project.

. Involved in testing the new functionalities based on Test cases and

coordinated with development team in fixing the issues.

. Resolving the queries in Query log by discussing the queries with the

business analysts.

. Ensuring that all the test cases are updated in the Quality Center

along with master Test Plan.

. Developing the Test scripts for new functionalities as part of the

automation testing.

. Optimizing QTP scripts for Regression testing of the application with

various data sources and data types.

. Mapping the custom objects to the standard objects where necessary and

inserting checkpoints where needed, to compare the current behavior of

the application being tested to its behavior in the earlier version

using Quick Test Pro (QTP).

. Parameterizing the fixed values in checkpoint statements, creating

data tables for the parameters and writing functions for the

parameters to read new data from the table upon each iteration -

Performed Data-driven testing.

. Enhancing the recorder scripts in expert view using functions like

creating objects, retrieving the data of runtime objects.

. Created Re-usable and efficient actions and Automated Functional scripts

using QTP.

. Developed effective Scripts using VB Scripting with high level Recovery

Scenarios, working with data tables, Environment Variables, Shared

repository and function libraries

. Running the Test Scripts in QTP and preparing the Test Results document.

. Tracking, reviewing, analyzing and comparing the defects using Quality

Center.

. Testing critical bug fixes and coordinating with developers in release

of bug fixes to production environment within tight timeline.

. Analyzing the test execution report and preparing the Test summary

Report/QA Sign off Form.

. Testing applications both in QA and Production environments.

. Creating documents detailing the process for each test script and the

scenarios that each script performs.

. Developing Requirements Traceability Matrix (RTM) to track

requirements during the QA Testing phase.

. Employed new testing processes like Coverages Automation, Claims

Integration testing.

. Responsible for processes like Query Log, Defect Log, Work Allocation

Sheets, Daily Status Reports.

. Conducted 2 week advanced level trainings for Policy applications for

additional team ramp-ups.

Environment: Windows XP, QTP 9.2, Quality Center, Java(1.4), IBM

Mainframes, VB Script, DB2, Ms Access, IE 9/8, and Firefox

Client: Pulte Homes Inc.

Location: Tempe, AZ

Date: Dec 2007 - Aug 2008

Role: QA Tester

Pulte Homes, Inc. is America's premier home building company with

operations in 67 markets, 29 states and the District of Columbia. Pulte

Homes IT infrastructure also known as Pulte Home Builder Application Suite

(PHBAS) mainly consists of Pulte Website, Sales system, Financial system,

Procurement system, Scheduling system and House Configuration applications.

Most of the above applications are .NET applications and use SQL Server as

the Primary database system for storing their system data. Pulte QA team is

highly involved in new interface testing, regression testing the existing

interfaces and performance testing.

Responsibilities:

. Analyzed system requirements and wrote test cases, test scripts for

testing the application.

. Writing the Test cases/Scripts for various interfaces based on

Business Requirement Documents and system specification documents.

. Develop and maintain Manual and automated Test cases and through HP

Mercury Quality Center.

. Involved in the end-to-end testing using QTP and responsible for the

Quality Assurance of this application to complete in record time.

. Used checkpoints to validate default values in edit boxes, combo boxes

and Text Areas.

. Used synchronization points for displaying of objects in order to

eliminate unnecessary wait statements in order to improve the

performance.

. Used Output checkpoint in order to output dynamic values to a data

table and reused those value in other functions from the data table.

. Created Data driven scripts (DDT) for Functional testing & Regression

testing along with customized test result facility in Excel.

. Maintained Shared Object Repository (.tsr) and Used Global Data Sheet

which can be shared by all Action Scripts.

. Used the Recovery Scenario Manager for Exception handling mechanism.

. Used Quality Center Document Generator to create a report in Microsoft

Word document containing project's requirements, planning, test list,

test execution and defect tracking data.

. Evaluated QTP for automation & created various GUI checkpoints using

QTP.

. Performed XML Testing on various functionality of the application.

. Responsible for Conducting the Load, Stress and Performance testing

using Load Runner and developed Virtual user generated test scripts,

scenarios.

. Performed manual testing- functional testing, negative testing,

extensive regression testing, integration testing, system testing and

end to end testing.

. Created Load Test scripts with Virtual users (VUsers) and test

Scenarios, Executed Record and play back and applied various loads on

application successfully, escalated load issues.

. Involved Weekly Status updates showing the progress of the testing.

. Testing the application for Data integrity and Consistency.

. Attended defect resolution meetings with the development teams and

worked towards bug resolution.

. Performed manual, automated testing including functional, system and

performance testing in all different Internet browsers.

. Performed System testing focus on Verifying and Validating interfaces

between systems such as Lawson, eSchedule, Home Selections, eService

are communicating in the expected manner, correct messages and errors

are being generated.

. Involved in querying using SQL and updating records and involved in

data auditing and mining activities.

. Performed Backend testing by using SQL commands.

. Defect Reporting, Analyzing, Tracking and Report Generation, using HP

Quality Center.

Environment: Windows XP/2003, QTP 8.2, C#.Net, ASP.NET, JAVA, MS

VISIO, SQL Server, SQL Query Analyzer, WebSphere MQ, Quality Center,

Load Runner 8.0, IE 6/7, FireFox, and Chrome.

Client: Fiserv Credit Processing Services

Location: Lake Mary, FL

Date: Aug 2005 - Nov 2007

Role: QA Engineer (BAU and Compliance Testing)

Fiserv is a credit cards processing organization. Fiserv Credit processing

services has VISION PLUS license for providing card processing services to

clients such as Banks, Credit Unions and other financial services entities

as well as for retailers in North America (USA, Canada and Mexico). It

currently offers such processing services for more than 50 clients

including retailers such as DELL financial services; Fry's and banks such

as commerce bank etc. Also, they process the cards records for various

clients who are issuers. Most of the clients have V+ implemented

independent of each other. Meaning, there's one implementation of V+

running for each client. An exception to this is the FMO region. It stands

for Fiserv Multi Org. This region processes multiple clients. Also, this

region has a lot of customization to cover the client's business logic

requirements. There are different versions of V+ running for different

clients (Including the old 2.5 to the latest 8.23).

Responsibilities:

. Impart trainings to new team members in understanding the

functionalities of CMS, FAS, CTA, LTS, MBS, CDM, ASM modules.

. Organizing project status meetings with the team and ensuring the

project is delivered within the stipulated time.

. Solved queries and issues of team members regarding understanding of

the functionalities.

. Involved in Preparing the Estimation, Traceability matrix, Test

Strategy and Test Plan documents.

. Analyzing the requirements and coming up with high level Test

Scenarios within the defined scope.

. Working on multiple tasks at a time such as XML Testing, Interest

processing, Payment processing, loyalty cash rewards etc.

. Authoring the Test cases from high level Test Scenarios.

. Implementing Data Staging for Test Data preparation as per the

prerequisites in VisionPlus Application.

. Resolving the queries in Query log by discussing the queries with the

business analysts.

. Preparing Run Plan for Base Regression testing in 8 different regions

for every Compliance release.

. Reviewing Test cases to ensure the coverage of base functionality in

all the modules for Compliance Testing.

. Preparing the Test Execution plan based on the complexity of the test

cases and the number of batches required in mainframe.

. Handling the VSAM files input data through FILE AID to validate the

output data in files by running the jobs through JCL.

. Executing the Test cases and preparing the Test Results documents for

System Testing and Regression Testing.

. Reporting defects in Changepoint/Facets and following up with the

development team in resolving the defects.

. Retesting the defects and ensuring the defects are fixed.

. Analyzing the Test execution report and preparing the Test summary

Report/QA Sign off Form.

. Reviewing the Test cases and Test Results documents prepared by the

Team members.

. Ensuring everyone in the team follows QA processes and organization

standards.

. Allocating the tasks to the resources based on the deadlines and

priority of the tasks.

. Organized knowledge sharing sessions within the team members based on

their work allocated.

Environment: Windows XP, VisionPlus, IBM Mainframes, CICS,

Changepoint, Facets, Nautilus, FileAid, MS VISIO, and JCLs.

Client: Hewlett-Packard Company

Location: Omaha, NE

Date: Jan 2005 - July 2005

Role: Test Analyst

Hewlett Packard (HP) is a technology company that provides both

hardware and software products. HP provides all the available products

on its website for purchasing. HP Sales Order Processing System

(SOPS), takes the orders from customers and retailers and sends the

orders to the sales system for processing. Once the orders are

processed in the sales system, SOPS provides customers with the order

confirmation and shipping details. There are different jobs built for

updating the prices of all available products on a real-time basis. HP

QA team provides SOPS with testing all the functionalities and website

features using different browsers and validating with the sales system

for accurate processing.

Responsibilities:

. Review & analyze the Business Requirements, Functional Specifications

and Technical specifications.

. Prepared test cases based on use case scenarios.

. Prepared process-flow diagrams using MS Visio.

. Involved in black box testing and executing test cases manually.

. Performed functional and regression testing manually.

. Involved in different phases of testing such as System, System

Integration, Negative testing, End-to-End and back end testing.

. Conducted Compatibility testing on variety of browsers to ensure the

users with different browsers don't experience problems.

. Managed defect detection, defect reporting and tracking.

. Executed test cases and reported the bugs in TestDirector.

. Participated in test reviews and defect report meetings periodically.

. Updated the test scenarios according to new business rules and

specifications.

. Documented all problems / issues to be resolved; reported progress on

problem resolution to QA Lead.

Environment: Windows XP, VB.NET, ASP.NET, MS VISIO, SQL Server, SQL

Query Analyzer, IE 6/7, Netscape Navigator and Lotus Notes.

Education:

Bachelor of Technology in Electronics and Communication Engineering JNTU,

INDIA.

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