Customer Service Quality Control

Davyd Arend

*** ******* ******** #*, *** Clemente, CA 92672 Ph: (951)

***-****

abievc@r.postjobfree.com

Professional To establish a career in the Building Maintenance Industry in a

Goal supervisory capacity for a successfully established corporation in

Southern California.

Qualifications

Served over 20 years in the new home building and maintenance

industry in the following capacities: Quality Control Assistant

Superintendent, New Home Orientation Walk-Thru Preparation

Technician, Warranty Service Technician, Customer Service

Representative and Subcontractor Foreman.

Experience

PCH Sheet Metal & Air Conditioning, Inc.

2009 - Present Works as a fabricator, installer, painter, roofer/rain gutters,

delivery driver, and performs maintenance jobs as needed.

KHovnanian Homes

2005 - 2008 Acted as Homeowner Service Representative and Warranty Technician

responsible for completing scheduled Homeowner Service Orders

submitted by homeowners and Homeowner Service Department,

supervising completion of all new construction for high-end custom

homes and mid-rises.

2003 - 2005 CSI Construction Service, Inc.

Performed as a Quality Control Assistant Superintendent and Warranty

Service Technician, ensuring ultimate quality and satisfaction for

the leaders in the new home building industry such as Pardee Homes,

MBK Homes, Warmington Homes, KB Homes, CPH Homes, and Pultee Homes.

1998 - 2003

Pacific Raingutters

Supervised multiple work crews as foreman selling, scheduling and

fabricating the installation of rain gutters and sheet metal as

applied on new production commercial buildings and custom homes.

Skills Troubleshoot and remedy new construction defects or problems

Highly skilled Manage the scheduling, supervising and follow-up of subcontractors'

in all fields of repairs

construction and Repair heating/air conditioning (HVAC)

maintenance, as Electrical installation, repairs and troubleshooting

well as Plumbing repairs and installation

supervision and Cabinetry repairs and adjustments

customer Door and hardware adjustment and repair

service. Window/screen installation and repairs

Drywall installation and repairs

Appliance troubleshooting and installation

Framing and trimming

Sheet metal fabrication and rain gutter installation and repairs

House detailing and maintenance

Tile installation and repairs

House inspections for determination and aftermath of repairs

Basic computer skills

Has own, full-size, long-bed truck with complete tool box, fully

prepared to complete any job

Profile Commended by previous employers for complex problem solving,

excellent positive customer rapport, preferred contact by customers

once services utilized. Excellent customer service skills as well

as creative ingenuity to not only solve all repair and installation

issues, but when new problems arise, possesses the innate ability to

determine and resolve issues at hand professionally and

expeditiously.

Education

1982 - 1985 Hemet High School - Received High School Diploma

References Professional reference available upon request.

Contact this candidate