Engineer Software

Patricia Titus Phone: 303-***-****

***** * ****** ** *****:

********.*****@*******.***

Aurora, CO 80016

Software Engineer

Innovative, self-motivated professional with five years experience in

design and development of software applications in a non-profit and

government accounting business. Proven ability to work within tight

deadlines while maintaining high performance standards. Superior

analytical, time management, and problem-solving skills.

TECHNICAL EXPERIENCE

Software: C#, VB.Net, Access, SQL Server, ASP, JavaScript, MS Office,

Crystal Reports

Operating Systems: Windows NT/2000/XP/2008

WORK HISTORY

OBJACCT, INC Bowling Green, OH (Jan 2010 - Apr 2010)

Software Engineer (Contract)

. Worked remotely as a contractor to implement new Payroll System using

vb.net which included

creating new SQL tables and views.

. Implemented payroll tax calculations using third party Symmetry Software.

BLACKBAUD FUNDWARE Greenwood Village, CO (1996-2009)

Software Engineer (2005-2009)

. Worked remotely with new framework to create applications using xml and

vb.net.

. Participated in meetings to review design documents.

. Assisted in modifying new applications to add client requested features.

. Developed data migration tools to move data from legacy application to

new application.

. Converted a legacy character based Fixed Assets accounting module

leveraging existing

COBOL code and creating a new GUI front end in C#.

. Handled hot client data issues by correcting COBOL ISAM and SQL Server

data.

. Created SQL scripts and COBOL programs to both validate and correct

corrupt client data.

. Maintained current C#, Visual Basic 6 and legacy COBOL code.

Manager, Supportability (2000-2004)

. Handled all top-level calls in support department, prior to elevating to

development.

. Updated knowledge base articles for support department techs and clients.

. Performed troubleshooting on client data (SQL Server and Cobol ISAM

Files).

. Managed Supportability Engineer Department.

. Maintained Support department website using ASP and JavaScript.

. Implemented online support survey on website using SQL Server database.

. Updated and installed Support department software updates.

Quality Assurance Technician (1998-1999)

. Performed testing on 3rd party and legacy product line.

. Developed test cases for functional testing of product line.

. Created automated test cases.

. Documented software defects using PVCS Tracker software.

Senior Support Technician (1996-1998)

. Resolved complex and problematic issues escalated by Help Desk

Technicians.

. Researched new issues discovered in the field.

. Performed training on a variety of topics to clients.

. Presented training sessions at annual software users' group meetings

attended by 350+ clients.

AMERIBANC Annandale, VA (1985 - 1995)

Staff Accountant

. Prepared monthly closing of general ledger.

. Supervised all bank account reconciliations.

. Supervised all accounting related to mortgage backed securities.

EDUCATION

Northern Virginia Community College Woodbridge, Virginia

Associates Degree - Business Management

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