Manager Management

Assistant General Manager

"Offering Over ** Years of Excellence in Distribution and Management"

An experienced and dedicated professional, seeks career advancement within

a challenging and fast paced organization. Proven ability to excel in a

high-pressure and results driven atmosphere, and a track record of cost

containment, process improvement and exceeding expectations.

AREAS OF EXPERTISE

. Staff Management . Reporting /

Tracking

. Quality Assurance . Change Management

. Solutions . Process

Implementation Improvement

. Training / . Procedures Design

Leadership

CAREER PATH

The Home Depot- Tracy, Ca

Assistant General Manager

2009-

present

. Co-Managed the Start-up of a 657k sq ft Mechanized Rapid Deployment

Center. Led the start-up of all Processing and MHE activities of the DC

encompassing 3 Operations Managers, 6 Supervisors and over 70 Associates

. Assist General Managers with the evaluation of the effectiveness of and

recommends alternatives for work methods, procedures, controls and

staffing to achieve accurate and timely movement and processing of

product; leading associates to anticipate and solve problems and plan for

upcoming events, seasonal changes.

. Provide recommendations to General Managers with the DC's financial,

operational, people and process and service related objectives to drive

continuous improvement and efficiency gains to reduce overall cost-to-

serve; leads associates, and peers to anticipate and solve problems and

plan for upcoming events, seasonal changes.

. Lead to ensure operational excellence in all warehouse areas, efficient

operations of warehouse management system(s) and related equipment,

inventory is received appropriately and efficiently and safely processed

in the warehouse.

. Coach, train, and develop management team informally and through formal

training programs, providing both informal and formal job performance

based feedback.

. Ensure a culture of safety throughout the organization by following Home

Depot safety policies and procedures - monitor DC safety, physical

security and operational metrics on a daily, weekly and monthly basis.

SEARS HOLDING CORPORATION- Sparks, NV

Administrative Operations Manager

2007-2009

. Generates standard and ad hoc distribution center quality and inventory

audit reports, communicates results and recommendations to distribution

center and corporate management team as necessary

. Manages the development, implementation, and administration of

operational policies, programs, and systems. Establishes methods and

procedures for developmental work activities, identifies and resolves

operational problems, and communicates expertise and approvals concerning

department activities

. Hires, orients, trains, evaluates, oversees performance appraisals

process, and develops management team and oversees same for hourly

associates

. Analyze, plan and forecast associate staffing and equipment needs at

prescribed operational level and provide recommendations which

effectively and efficiently address operational problems

. Promote safety in work processes and associate performance by supporting

company and/or facility safety programs, by educating associates, and by

ensuring a generally safe work environment

. Established excellent working relationships with peers in various

departments

Department Manager

2006-

2007

. Manage 3 front line supervisors and 25-30 hourly associates

. Responsible for the overall direction, coordination and evaluation for

the, but not limited to, RSR department

. Use of computers; utilizing various spreadsheets, preparing reports and

maintaining confidential personnel and production information

. Focus on quality goals and process improvement to ensure the success of

department

. Evaluate, adjust, and direct work to meet or exceed department key

metrics

. Develop, coach and motivate supervisors and associates

. Established excellent working relationships with peers in various

departments

INTERNATION GAME TECHNOLOGY- Reno, NV

Lead Silkscreen Supervisor

2004-

2006

. Managed 4 supervisors 170 employees

. Responsible for the day-to-day planning and performance of Silkscreen

Department

. Use of computers; utilizing various spreadsheets, preparing reports and

maintaining confidential personnel and production information

. Focus on Silkscreen quality goals and process improvement to ensure the

success of department

. Evaluate department flow to maximize production efficiencies

. Develop open line of communication between shift supervisors and

management team

. Established excellent working relationships with peers in various

departments

. Support department supervisors in achieving ISO 9001:2000 goals

Silkscreen Supervisor

2003-2004

. Responsible for the day-to-day planning and performance of Screen

Stretching, Stencils, Digital-Silkscreen Printing and Glass Shop within

the Silkscreen Department

. Supervise 25-75 employees; including hiring, training and development,

motivation and retention, evaluation and termination

. Use of computers; utilizing various spreadsheets, preparing reports and

maintaining confidential personnel and production information

AMAZON.COM- Fernley, NV

1999-2003

Area Manager

. Responsible for the day-to-day planning and performance of major

outbound departments within a fulfillment center

. Supervise 25-40 employees; including hiring, training and development,

motivation and retention, evaluation and termination

. Use of computers; utilizing various spreadsheets, preparing reports and

maintaining confidential personnel and production information

. Trained other area managers and support personnel in the processes of

the outbound department; technical knowledge of the mechanics (trouble

shooting, problem solving and general maintenance)

. Established excellent working relationships with peers in various

departments

CERTIFICATIONS & TRAINING

Six Sigma DMAIC Effective Writing Skills

People Skills Worker's Compensation Management

Managing Performance Behavioral Interviewing Skills

Situational Leadership Conducting Investigations

COMPUTER SKILLS

Microsoft Word Microsoft PowerPoint

Microsoft Project People soft

Microsoft Excel WMS and RF Technology

Microsoft Access AT Server - Kronos

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