Customer Service Manager

Experience

beauty advisor, estee lauder; south dakota - 2014-Present

Provide excellent customer service

Build clientele by offering a caring, safe environment

Enthusiastically describe and demonstrate products to new and returning

customers

Actively listening to the customers wants/needs and concerns

foreclosure specialist, green tree servicing llc; south Dakota - 2013-2014

Worked directly with attorneys

Managed over 350+ accounts

Took properties to sale

Meet strict deadlines

Followed guidelines on the foreclosure process

independent contractor, rapid city journal; south Dakota -- 2012-2013

Provided excellent customer service

Meet deadlines and expectations

Worked independently

acting store manager, claire's; south Dakota -- 2006-2012

Provide excellent customer service

Meet daily goals

Efficiently delegated duties

Ensure every employee was meeting our customer service standards

Solve problems creatively

Managed a team of 6 employees

Education

Black Hills State University, Spearfish, SD - Elementary Education

Black Hills State University, Spearfish, SD - Graphic Design/Communication

Arts

Skills

Attentive Dependable Accept feedback

Creative and innovative Adaptable Customer

service

Ability to take initiative Desire to Learn High energy

Referrals

Richard Franklin - Former supervisor - 800-***-**** ext 57106

Brenda Purtell - Counter Manager for Estee Lauder - 605-***-**** ext 156

Gayla Raba - Coworker- 605-***-****

Amy Cockrum - Former Coworker - 605-***-****

Contact this candidate