Sangeetha Citore
***************@*****.***
Phone # 815-***-****
Objective:
. Seeking a demanding position as a Reimbursement specialist with the
obtained organizational and professional expertise contributing to the
company's growth.
Skills:
. Highly Analytical thinking with demonstrated talent for identifying,
scrutinizing, improving and streamlining complex work processes.
. Flexible team player that thrives in environments requiring ability to
effectively prioritizes and juggles multiple concurrent projects.
. Goal-driven leader who maintains a productive climate and confidently
motivates, mobilizes, and coaches employees to meet high performance
standards.
. Results -driven achiever with exemplary planning and organizational
skills, along with a high degree of detail orientation.
. Dependable, responsible contributor with committed to excellence and
success.
. Enthusiastic and knowledge-hungry learner eager to meet challenges and
quickly assimilate new concepts.
Professional Experience:
Reimbursement Specialist, Genentech, December 2009 to Present.
. Investigation and documentation of the benefits.
. Initiating the Prior Authorization before services were provided.
. Expert at finding trends and working on EOB.
. Researching for payer specific data.
. Experienced working with public and private payers.
. Utilizing resources such as Google and gathering the benefit details of
the patient.
. Submission and Follow up on Claims to Medicare, Medicaid and Commercial
payers.
. Expert at tracking and posting the payment details.
. Have Good working knowledge on EOB.
. Grouping the patients having same payers and investigating the benefits
on one call. Thus skipping the long holds time.
. Demonstrated team coordination skills.
Insurance Verifier, Last employer, HMS, May 2009 to August 2009.
. Making calls to verify the Insurance details.
. Worked on Different Online Websites such as Emdeon, Availity, Bcbs, Aetna
etc.
. Worked on a project called Well point.
. Expert with the tool called E CARE, client specific.
. Generating calls to Insurance to know the Status.
. Did Electronic Billing of Claims in both the projects.
Associate Analyst, Deloitte Consulting, April 2002 to August 2007.
. Researching the Medical Insurance Claims for US Client.
. Generating calls to Insurance to know the appropriate Status.
. Following up on Payments and Denials from the Insurances.
. Posting the Status obtained from the Insurance on Client system and CMS.
. Expert at Medicare part A and B, Medicaid and Workers Compensation
Claims. Electronic Billing of the Claims- CMS-1500 and UB-92 Forms.
. Well Versed at CPT and HCPC Codes.
. Have Good Knowledge and Understanding of EOB, HCFA, and UB04 Forms.
. Reading Medical Records.
. Finding Trends and get the Claim to Resolution.
Education:
. Pursuing PhD in Health care from Trivalley University, California.
. MBA in Health care from International Technological University,
California.
. B.Sc in Microbiology from St.Francis College For Women, India.
Certification:
. An Oracle Certified Professional (OCP).
. An Oracle Certified Associate (OCA).
. Awarded as Best Social Service Volunteer.
. Experienced Data Analyst / Modeler.
. Microsoft Word - Advanced.
. Languages - C, C++, SQL, PL/SQL.
. Packages - Skilled in MS Word, MS Excel, MS Power Point-Advanced.
. OS - Knowledge of Windows 2000/XP/Vista/Macintosh-Advanced.
. Hard Worker, Self-Motivated, Active Listener.