Engineer Manager

**** ********** ***** . **** *****, Indiana *****

Phone 260-***-**** . E-mail ******@****.***

Michael S. Krieg

Professional experience

****- **** *** *** ***** Fort Wayne, Indiana

Service Manager

Supervised and maintained a team of 8 technicians in

pc/printer repair and networking.

Managed IT projects from design to implementation.

Was responsible for coverage of a territory consisting of

northeast Indiana and the entire state of Ohio.

Maintain day to day relations with customers and ensuring

that their support needs are met.

2000- 2010 The AME Group Fort Wayne, Indiana

Network Engineer

Responsible for day to day support of AME's network clients,

entailing troubleshooting and repair of Windows servers,

Cisco switches, hubs, firewalls, etc.

Have designed and implemented many IT solutions using Windows

NT 4.0 servers, Windows 2000 Servers, and Windows 2003

Servers, as well as Windows Small Business Servers and

Windows 2008 servers with Active Directory.

Have implemented and maintained DNS, DHCP, and WINS.

Designed and implemented solution using VMWARE ESX and ESXi

including P2V and V2V. Most solutions involved setting up and

configuring shared storage.

Have designed and implemented solutions using Microsoft

Hyper-V.

Have implemented Novell solutions from 3.12 to 6.5

Maintained and troubleshot problems with both the operating

systems and server hardware of Windows servers including

Active Directory.

Have installed and maintained Exchange Server 5.5, Exchange

2000, Exchange Server 2003 and Exchange 2007

Have installed and maintained Microsoft SQL 6.5, SQL 7.0, SQL

2000, SQL 2005, and SQL 2008.

Have implemented solutions using Cisco routers, switches and

PIX/ASA firewalls and HP Procurve products. This includes

configuring and setting up remote and site to site VPNs. Have

also setup multiple WAN configurations including MPLS.

1998- 2000 The AME Group Terre Haute, Indiana

Network Administrator

Responsible for day to day operations of the datacenter.

Maintained 13 servers onsite as well as over 100 servers

nationwide. This included optimizing the environment as well

as performing preventive maintenance on the servers.

Maintained the Novell server environment as well as

implemented new Novell servers into the datacenter.

Maintained the Windows server environment as well as

implemented new Windows servers into the datacenter.

Installed and maintained new network devices such as Cisco

switches and routers as well as print servers.

Installed and maintained the Exchange environment at the

Terre Haute datacenter.

1996- 1998 The AME Group Indianapolis, Indiana

Field Technician

Responsible to responding to workorders on HP and Lexmark

Laser and inkjet printers.

Responsible for responding to workorders on PC hardware and

software. Certified to do warranty service on HP, Compaq,

Gateway, and IBM equipment.

Familiar with the Microsoft Office Suite.

Education

2005 The AME Group. Fort Wayne, Indiana

Microsoft Certified Systems Engineer- Windows Server 2003

Upgrading from the Windows 2000 MCSE to the Windows Server

2003 MCSE

2001 Advanced MicroElectronics, Inc. Vincennes, Indiana

Microsoft Certified Systems Engineer- Windows 2000

Upgrading the Windows NT 4.0 MCSE to the Windows 2000 MCSE

2000 The AME Group. Vincennes, Indiana

Cisco Certified Network Associate

Completed training and passed the exam to obtain the CCNA.

1999 The AME Group. Vincennes, Indiana

Novell Certified Administrator

Completed the bookwork and training to obtain the Novell CNA

certification on Novell 5.0

1998 The AME Group. Vincennes, Indiana

Microsoft Certified Systems Engineer- Windows NT 4.0

Completed the core and elective classes required to obtain

the Microsoft MCSE for Windows 4.0

References

Available upon request

Contact this candidate