Customer Service Technician

Location:

Posted:

November 01, 2010

Ronkesha Tezino___________________________________

Objective:

To secure a position where I can maximize my skills with a well established

organization that will lead to a lasting relationship in the healthcare

field.

Areas of Expertise:

Microsoft Customer Service Medical Consultant

Office-Excel, Word,

PowerPoint

HTML High volume work Able to adapt

environment

Experience & Achievements

Lyndon B. Johnson Hospital, Houston, TX 2009-Present

Pharmacy Technician

Med-carousel (Robotics) - Drug-fill and dispensing, Logistics-Pyxis team,

Crediting patients, Storeroom, Restocking.

SPA- Performed aseptic techniques in medication preparation including

intravenous admixtures, parenteral nutrition solutions, irrigation

solutions, infusion control devices, unit-dose syringes, and intravenous

piggybacks.

TQC- Compounding and repackaging of drugs

ICU- Critical care pharmacy

CVS Pharmacy, Humble, TX 2006-Present

Pharmacy Technician

Interpersonal skills including teamwork, customer service, leadership, and

acceptance of cultural diversity. Maintained records of physician's

medication orders. Contacted physician's offices for corrections on

medication orders, and refill request for patients. Administered the

supply, inventory, and data entry. Interpreted, prepared, and labeled

medication. Made stock level adjustments. Resolved issues with insurance

companies of different agencies.

Education & Certifications

. Bachelor of Science, Biology; Texas Southern University; August, 2009.

. San Jacinto College North Campus; Certificate of Technology in the

pharmacy technician program.

. TSBP Pharmacy Technician Registered; 2004 PTCB Certification; 2004.

. IV Certification; 2004.