JACLYN WALLACE

*** ********* ***

Riverside, AL *5135

256-***-****

OBJECTIVE

A challenging career opportunity within the operations field at a growth-

oriented firm, which will allow me to both further utilize my skills and

acquire new abilities.

WORK EXPERIENCE

U.S. Census Bureau

Enumerator, 04/10 to 06/10

Conduct interviews with residents using stringent guidelines and

confidentiality laws. Explained the purpose of the census interview and

recorded census data on forms.

Assessed quality control levels on selected addresses, determined which

samples passed or failed, and maintain records for quality control

verification

Complied accuracy standards while maintaining high production rates

Wells Fargo Home Mortgage/Robert Half

Loan Processor/Team Lead, 2/09 to 06/10

Compiled, verified and typed application information for mortgage loans

Reviewed residential loan application files to verify that application data

was complete and met establishment standards, including type and amount of

mortgage, borrower assets, liabilities and length of employment

Submitted mortgage loan application files for underwriting approval

Submitted approved mortgage loan file to mortgage loan closer

MetLife Financial Services

Client Service Representative, 5/06 to 3/08

Review, evaluate and process life insurance and makes recommendations for

resolution.

Follow up with internal and detached Sales Representatives regarding life

insurance not completed or received in office within the allotted time

Blue Cross and Blue Shield of Alabama

Claims Examiner, 4/04 to 5/06

Review and research insurance/Medicaid claims to determine that payments

have been made in accordance with company procedures; Adjudication

Evaluate, process claims and makes recommendations for resolution

Report overpayments, underpayment, and other irregularities

BellSouth

Sales Representative, 3/01 to 2/04

Provides customers with product or service information to assist them in

determining appropriate merchandise to purchase

Recommends additional products or services to meet customers' needs

EDUCATION

Certificate of Completion in Business Education, Pittard Area Vocational

School

Medical Billing and Insurance Coder, Everest University

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