Sales Customer Service

***** ****** ****** **

East Bethel, MN *****

Home: 763-***-****

Cell: 763-***-****

E-mail: ***********@*****.***

Grant Darling

Objective A Sales position in a results-oriented company that seeks an

ambitious and career conscious person, where acquired skills

and education will be utilized toward continued growth and

advancement.

Professional 2010-Present Merrill Lynch

Experience

Global Wealth Management

Was an intricate part of their top notch training program.

Created relationships with business owners and affluent

investors.

2008-2010 PMF, Inc. (Division of R & E

Financial)

Branch Manager

Sold previous clients, new leads in residential and commercial

mortgages, and developed effective business relationships with

small and large businesses over the phone as well as face to

face meetings. Assisted 20 person sales force on phone skills

and customer service. Conducted interviews with prospective

loan officers and support staff to fill positions.

2001-2008 R & E Financial Elk

River, MN

Vice President of Sales

Assisted a 60 person sales force while remaining company's top

producer in mortgage sales. Implemented a business development

plan that established commercial accounts with banks, real

estate developers and builders in a very customer service

oriented market all done over the phone. Played an intricate

part of expanding the company from one office to three in

Minnesota and taking the company nationwide. Company's top

producer in a business to business environment.

1996-2001 Abrasives of St. Paul St.

Paul, MN

National Division Sales Manager

Generated and managed commercial accounts professionally over

the phone in a boiler room environment. Managed full sales

staff into highest producing office in the state. Responsible

for elevating industrial sales production by 125% within the

office, and conducted contract negotiations nationwide,

proactively addressing concerns. Directed large group

presentations.

1995-1996 Kirby Vacuums Shoreview, MN

Outside Sales Representative

Sold top of the line vacuums door to door and at pre-set

appointments. Up sold customers on attachments and shampoo

products. Learned sales techniques in a face to face sales

environment. Emphasized benefits and transferred the

enthusiasm to the potential client.

Key

Qualifications * Accomplished Sales

Representative with demonstrated history of quality performance,

leadership, and initiative

within diverse service organizations. Increased company

sales volume from 36 million

to 100 million in 2 years.

* Proven Success in increasing sale,

retaining customers, implementing innovative

concepts/ideas, conducting

presentations to large groups and individual customers.

* Highly knowledgeable of the sales

process with high rate of closure, new product

marketing strategies,

pioneering new sales territory and retaining strong customer

rapport.

Honors and Awards * "Outstanding Leadership" Award, 2005, 2006

-

Acknowledged for implementing a business development program

that

increased referrals 400%.

* "Highest Sales Volume" Award, 2002, 2004

Education * Judson College/St. Cloud State

- 3.2 GPA

- 1995 NCCAA Soccer Champions

Community * North Metro Youth Soccer Coach

Involvement - 4 years

References * Available upon request

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