Customer Service Sales

Jerry E. Lloyd

*** ******* ****

Austell, GA. ***06

404-***-****

************@*****.***

OBJECTIVE

Route sales customer service where my skills and experience can be utilized to improve

customer satisfaction and increase profitability

PROFESSIONAL EXPERIENCE

Route Courier Smyrna, GA

Atlanta Journal & Constitution Aug .2000-July

2010

• Delivers newspapers to dealers and individual subscribers at their homes or place

of business

• Distributes sales promotion material to customer with newspaper deliveries

• Recognized as employee of the month February 2008

Delivery Driver Marietta, GA

Chase Staffing Service (temporary assignment) Sept. 2008-Oct 2008

• Prepared trucks for operation by inspecting general conditions; checking fluid

levels and tire pressure;

• Load truck by orders, placing, and securing items.

• Delivered items by identifying destinations; establishing route; operating the

truck; unloading items; maintain schedule.

• Obtains payment by accepting cash, checks, and credit card payments.

CDL B Drivers/Route Salesman Mableton, GA

Crystal Springs Aug. 1995-Dec. 2006

• Delivered quality water products to 1000+ established customers as well as

generated new customer accounts through networking and referrals

• Accurate delivered and unloaded products to customers while complying with all

DOT regulations and company requirements

• Identified and resolved customer issues within established guidelines

• Received and provided paperwork with each order delivery

• Trained new employees on hand held computers and company procedures

Service Technician Atlanta, GA

The Koger Center Mar. 1995-Aug.1995

• Provided strong technical and communication skills while establishing and maintaining

effective relationships with customers

• Completed scheduled and unscheduled electrical maintenance on all buildings, surfaces,

fixtures, systems and equipment

• Detected any electrical problems within facility and provided accurate resolutions

EDUCATION

Morris Brown College

Katlaw Driving School- Class A

References Available On Request

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