Customer Service Administrative Assistant

Vennise Thompson-Kelly

*** ***** ***. #**

Brooklyn, New York 11203

Home: 347-***-**** Cell: 347-***-****

********@***.***

OBJECTIVE: To secure an Administrative position within a company that will

allow me to contribute my skills and offer advancement

opportunities.

SKILLS: Knowledge of QuickBooks, Lotus Notes, Microsoft Word,

Excel, PowerPoint, great at multiple tasking,

Customer Service. I also possess excellent communication,

people and listening skills.

EDUCATION: Brooklyn College, CUNY, Brooklyn, NY

Bachelor of Science in Business Management and Finance

Science (5/2010)

Minor: Small Business Management and Urban

Entrepreneurship

Borough of Manhattan Community College, CUNY, New York, NY

A.A. in Arts (awarded 6/2005)

Major: Business Administration

EXPERIENCE:

Forrest Solutions, New York, NY 08/10 -

9/10

Print Analyst (Temp Assignment)

. Reviewed, matched invoices for accuracy and processed

payment for media services using DDs, AdBuyer and

Printpak programs.

. Assisted with preparing a 54 report, verified the

invoices that matched the report and contact buyers to

resolved any discrepancies

. Coordinated general office duties, maintained records

management systems, printed and filed Discrepancy

Resolution Reports.

Brooklyn College Student Center, Brooklyn, NY

01/09 - 05/09

Marketing Internship

. Prepared survey handouts for the public asking

suggestions on how the Center might be improved and

become more beneficial.

. Assisted my team and co-workers with various projects

such as the drafting of a new business plan.

. Coordinated the process of enrolling students to be a

member of the Center and encouraged them to obtain

memberships for various events and games.

. Performed light bookkeeping work using QuickBooks to

record purchases, credits and draft a final credit/debit

summary report of the day.

. Assisted with examining, stocking, maintaining inventory

and reviewing purchase requisitions to determine

accuracy.

Fort Greene Senior Citizens Council Inc. Brooklyn, NY

08/06 - 06/08

Administrative Assistant/Assistant Bookkeeper

. Performed general bookkeeping, processed consultant's

payroll, vendor's invoices, accounts payable and

receivable using QuickBooks.

. Reviewed purchases and requisitions to determine

accuracy and consulted with vendors to adjust possible

discrepancies; ordered supplies, maintained records

management system.

. Assisted with office duties, opened, sorted and

distributed incoming correspondence, including faxes,

mails and emails

. Consulted with managers from different branch to bring

them up to date with changes that might occur and

assisted them with questions they may have.

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