Quality Control Customer Service
Resume:
J ames Lynn Parsons
**** **** ***** ** **, Olympia, WA 98503 7120
*****.*********@*****.***
OBJECTIVE:
To obtain a position as a manager in your organization that will utilize my experience, strengths and abilities.
HIGHLIGHTS OF QUALIFICATIONS:
Quality assurance, Process improvement and analysis, Lean Manufacturing, Product development, Customer service,
Cost reduction, Budgeting, Strategic planning, Project coordination, Manage personnel, Confident, Instruction
oriented, Self motivated, Maintain confidentiality, Accountable, MS Office software
EXPERIENCE:
Oversaw all aspects of site's manufacturing process to ensure efficient use of materials, machines and employees.
Responsible for planning and directing the layout of equipment, workflow, assembly methods, and work for utilization.
Executed production and quality control standards and ensured all established costs, quality, and delivery were met.
Drove cost improvements through improved efficiencies and reduced material expenditures.
Developed and expanded existing continuous improvement efforts.
Directed and coordinated all activities concerned with production.
Utilized knowledge of product technology, production methods, procedures, and the capabilities of machines and
equipment to determine workflow.
Conferred with management personnel to establish production and quality control standards.
Developed and understood budget and cost factors.
Planned and directed production activities and established production priorities.
Audited time and rate standards to ensure efficiency achievement.
Coordinated production activities with Production Manager, maintenance and engineering to obtain production and
utilization of human resources, machines and equipment.
Consulted with engineering relative to modification of machines and equipment in order to improve production and
quality of products.
Reviewed and analyzed production, quality control, maintenance and operational reports to determine causes of
nonconformity with product specifications.
Developed and implemented operating methods and procedures designed to eliminate operating problems and
improve product quality.
Worked to revise production schedules and priorities as a result of equipment failure or operating problems.
Achieved 99% ship on time rating each year.
Maintained accuracy of inventory, including raw materials, hardware, and finished goods at 99.5%.
Evaluated and conducted employee reviews for production personnel and staff.
Maintained the facility in a clean, safe, and organized work environment for all employees.
Maintained necessary MSDS and emissions information to comply with regulations.
Seek and accept feedback to improve performance.
Operated multiple machines to produce components for cabinets.
Produced engineer drawings and specifications to the shop floor.
Custom engineer components for special applications.
Managed multiple projects at one time and maintained schedule.
EDUCATION:
Degree 2002
Associates of Technical Arts in Business Administration
3.5 GPA
REFERENCES:
Available upon request
Contact this candidate