Customer Service Administrative Assistant

***** ****** ***** ***** 951-***-****

Apt# **** *******.******@*****.***

Moreno Valley, CA 92555

Kryshae Archer

Objective My immediate goal is to obtain an entry-level position in the

field that will allow me to use my skills, education and experience, and

provide the opportunity for advancement.

Summary of

Qualifications Windows PC, word processing, Microsoft Word 2007,

spreadsheet, Excel 2007,

database, Access, Internet, presentation applications,

PowerPoint 2007, various printers,

scanner, fax, calculator, 55 [plus] wpm, punctual, task

oriented, independent, and responsible.

Work Experience 2009-2010 Wells Fargo Home Mortgage San

Bernardino, CA

Operations Clerk II/Loan Doc Specialist

Filing files and trailing mail

Map receipting files that come in from the sale branches

Shipping files to post closing department

Data Entry in L.I.S. system

Drawing loan docs, conventional, HARP, Refinances

Pre-closing loans prior to drawing loan documents

Pulling reconsiderations and handing off to underwriters

Pulling 4506t's and Core Logic and submitting to underwriting

Pulling appraisals

Ordering VOE's and VOD's

Mailing out commitment letters and appraisals to the customer

Communication with Escrow for delivery instructions for loan documents.

2008-2009 Tilly's Riverside, CA

Lead Sales Associate

Cashier

Providing good customer service

Inventory

Balance Cash Register

Revceive and disburse money

Compute and record totals of transactions

process merchandise returns and exchanges

sell products or services

Price Merchandise

Designing display windows

2007-2008 G.N.I.S Communications Colton, CA

Administrative Assistant

Accounts Payable

Accounts Receivable

Quickbooks knowledge

Receptionist duties (answering phones, filing)

Building spreadsheets

Mailings for advertisement

Organizing meetings and agendas

2006-2007 Juice It Up Moreno Valley, CA

Shift Leader/Key Holder

Lead Cashier

Opening and closing the store

Inventory

Communicating with management regarding daily sales

Training new employees on store policies

2005 State Compensation Ins. Fund Riverside, CA

Clerical Trainee

Sorting and mail distribution

Filing Insurance claim forms

Data Entry

Education 2000-2003 Valley View High School Moreno Valley, CA

2003-2005 March Mountain High School Moreno Valley, CA

Diploma

Computer Information Systems Certificated course offered through the

Riverside County Office of Education Regional Occupational Program.

[September, 2004 - December 2004]

Computer Information Systems Certificated course offered through the

Riverside County Office of Education Regional Occupational Program.

[January, 2005 - June 2005]

Currently taking classes at Riverside Community College towards my AA

Degree in Business Administration.

Professional Association of Latino Professionals in Finance and

Accounting

Memberships

References Available Upon Request

Contact this candidate